User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Router
- View Estimated Data Usage on the Mobile Router
- View Data Usage on the Mobile Router Web Page
- View Messages From the Mobile Router
- Send SMS Messages From the Mobile Router
- View Messages From the Mobile Router Web Page
- Send SMS Messages From the Mobile Router Web Page
- Delete a Message From the Mobile Router
- Delete a Message From the Mobile Router Web Page
- View Alerts From the Mobile Router
- View Alerts From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router
- Manage Your Broadband Network Connection
- View Mobile Broadband Network Status From the Mobile Router
- View Mobile Broadband Network Status From the Mobile Router Web Page
- Turn Domestic Data Off From the Mobile Router Web Page
- Turn International Roaming On and Off From the Mobile Router
- Turn International Roaming On and Off From the Mobile Router Web Page
- Connect to WiFi
- Manage WiFi
- Manage WiFi Security
- 3. Manage Security
- 4. Maintain Your Mobile Router
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile router?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s WiFi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile router web page when connected to a VPN?
- Why can’t my mobile router connect to a computer running Windows Vista?
- What do I do if my mobile router doesn’t connect to my service provider’s network?
- Questions About the Mobile Router Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the WiFi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
Questions About the Mobile Router Web
Page
Review these topics for answers to questions about the mobile router web page.
How do I go back to the mobile hotspot web page?
To view the mobile router web page:
1. From a computer or WiFi device that is connected to the mobile router, launch a
web browser.
2.
Enter http://192.168.1.1.
The mobile router web page displays.
3. Enter the administrator login password.
The default password is printed on the product label. The password is case-sensitive.
The mobile router web page displays.
What do I do if I forget my admin login password?
The default admin login password is printed on the product label, and the mobile router
web page URL is http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you
created, you must reset the mobile router back to factory defaults. See Reset the Mobile
Router on page 65.
General Questions
Review these topics for answers to general questions about the mobile router.
Why isn’t my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the mobile router
in a hot location, the internal temperature of the mobile router can rise above 45°C. In
these conditions, the battery cannot be charged due to safety limits with lithium-ion
battery technology.
Check to ensure that the USB cable and the AC wall charger are connected securely
and are working correctly.
User Manual58Frequently Asked Questions
Nighthawk M5 5G WiFi 6 Mobile Router