User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Router
- View Estimated Data Usage on the Mobile Router
- View Data Usage on the Mobile Router Web Page
- View Messages From the Mobile Router
- Send SMS Messages From the Mobile Router
- View Messages From the Mobile Router Web Page
- Send SMS Messages From the Mobile Router Web Page
- Delete a Message From the Mobile Router
- Delete a Message From the Mobile Router Web Page
- View Alerts From the Mobile Router
- View Alerts From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router
- Manage Your Broadband Network Connection
- View Mobile Broadband Network Status From the Mobile Router
- View Mobile Broadband Network Status From the Mobile Router Web Page
- Turn Domestic Data Off From the Mobile Router Web Page
- Turn International Roaming On and Off From the Mobile Router
- Turn International Roaming On and Off From the Mobile Router Web Page
- Connect to WiFi
- Manage WiFi
- Manage WiFi Security
- 3. Manage Security
- 4. Maintain Your Mobile Router
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile router?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s WiFi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile router web page when connected to a VPN?
- Why can’t my mobile router connect to a computer running Windows Vista?
- What do I do if my mobile router doesn’t connect to my service provider’s network?
- Questions About the Mobile Router Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the WiFi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
How do I disconnect from the mobile broadband network?
Turning off domestic data and international roaming disconnects your mobile router
from the mobile broadband network. For more information, see Turn Domestic Data
Off From the Mobile Router Web Page on page 28.
How do I find out how many devices are connected to my
mobile hotspot’s WiFi networks?
The number next to the WiFi button on the mobile router’s LCD home screen is the
number of users (or devices) connected to your WiFi network. When you log in to the
mobile router web page, the number of connected devices displays on the home page.
What do I do if the No Signal icon displays?
If the No Signal icon ( ) displays, make sure that you are in your network service
provider’s coverage area.
Why can’t my device access the mobile router web page
when connected to a VPN?
To directly access the mobile router web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
Why can’t my mobile router connect to a computer running
Windows Vista?
A known issue exists whereby computers running Microsoft Windows Vista cannot obtain
an IP address from certain routers. More information and a fix are available at
http://support.microsoft.com/kb/928233, or visit the Microsoft support website and
search for knowledge base article 928233.
User Manual56Frequently Asked Questions
Nighthawk M5 5G WiFi 6 Mobile Router