User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Router
- View Estimated Data Usage on the Mobile Router
- View Data Usage on the Mobile Router Web Page
- View Messages From the Mobile Router
- Send SMS Messages From the Mobile Router
- View Messages From the Mobile Router Web Page
- Send SMS Messages From the Mobile Router Web Page
- Delete a Message From the Mobile Router
- Delete a Message From the Mobile Router Web Page
- View Alerts From the Mobile Router
- View Alerts From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router
- Manage Your Broadband Network Connection
- View Mobile Broadband Network Status From the Mobile Router
- View Mobile Broadband Network Status From the Mobile Router Web Page
- Turn Domestic Data Off From the Mobile Router Web Page
- Turn International Roaming On and Off From the Mobile Router
- Turn International Roaming On and Off From the Mobile Router Web Page
- Connect to WiFi
- Manage WiFi
- Manage WiFi Security
- 3. Manage Security
- 4. Maintain Your Mobile Router
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile router?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s WiFi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile router web page when connected to a VPN?
- Why can’t my mobile router connect to a computer running Windows Vista?
- What do I do if my mobile router doesn’t connect to my service provider’s network?
- Questions About the Mobile Router Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the WiFi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
Manage WiFi
Advanced users can set up the WiFi radio of the mobile router to meet their WiFi needs
by customizing settings on the mobile router web page.
On the mobile router web page, the following WiFi profiles are available:
•
Default, Dual-Band. Supports two separate WiFi networks simultaneously using
both a 2.4- and 5-GHz frequency band.
•
2.4 GHz only. Share your main WiFi with 2.4 GHz devices that you trust.
•
5 GHz WiFi. Share your main WiFi with 5 GHz devices that you trust.
•
Turn Off WiFi. Turn off WiFi.
By default, Dual-Band is enabled. If your place of business does not allow WiFi or for
any other reason you want to disable WiFi and use the mobile router only in tethered
mode, the mobile router gives you that option.
Note: Whenever you change WiFi settings, any devices connected to the mobile router
are disconnected and might need to be reconnected.
Turn On 5 GHz WiFi From the Mobile Router
When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads.
To turn 5 GHz WiFi on and off from the mobile router:
1. Tap Power to wake the device.
2. Tap WiFi.
The WiFi screen displays.
3. Tap Band.
User Manual31Use Your Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router