User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Router
- View Estimated Data Usage on the Mobile Router
- View Data Usage on the Mobile Router Web Page
- View Messages From the Mobile Router
- Send SMS Messages From the Mobile Router
- View Messages From the Mobile Router Web Page
- Send SMS Messages From the Mobile Router Web Page
- Delete a Message From the Mobile Router
- Delete a Message From the Mobile Router Web Page
- View Alerts From the Mobile Router
- View Alerts From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router Web Page
- Turn On Dual-Band WiFi From the Mobile Router
- Manage Your Broadband Network Connection
- View Mobile Broadband Network Status From the Mobile Router
- View Mobile Broadband Network Status From the Mobile Router Web Page
- Turn Domestic Data Off From the Mobile Router Web Page
- Turn International Roaming On and Off From the Mobile Router
- Turn International Roaming On and Off From the Mobile Router Web Page
- Connect to WiFi
- Manage WiFi
- Manage WiFi Security
- 3. Manage Security
- 4. Maintain Your Mobile Router
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile router?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s WiFi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile router web page when connected to a VPN?
- Why can’t my mobile router connect to a computer running Windows Vista?
- What do I do if my mobile router doesn’t connect to my service provider’s network?
- Questions About the Mobile Router Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the WiFi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
Table 1. Icons
DescriptionIcons
This indicates the strength of the mobile broadband network signal.
Your 5G wireless device displays the following network indicator to let you know you are connected to
the 5G network.
This indicates the amount of charge in the battery.
Powering Off/Resetting the Device
To power off or reset the device:
1.
Hold down the Power button for 5 seconds.
The Power Off/Reset menu appears and you are prompted to power off or reset the
device.
2.
Tap Power Off to power off the device, or choose reset to reset the device.
Security Credentials
Three passwords are associated with the mobile router:
•
WiFi password. Use this to connect your computer or WiFi device to your mobile
router network. This character string is unique to your device. It displays on the main
mobile router touch screen. If the screen is blank (a power-saving feature), press
and quickly release the Power button. The default WiFi password is also printed on
a label under the battery.
For information about changing WiFi passwords, see Change WiFi Encryption Settings
on page 36.
•
Web admin login password. Use this to log in to the mobile router web page as
an administrator. You must log in as an administrator to use certain features and to
make changes to your mobile router settings. The default login password is printed
on a label under the battery. The password should be changed after installation by
the user, and can be 5–31 characters in length.
User Manual13Get Started
Nighthawk M5 5G WiFi 6 Mobile Router