User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
How do I find my computer’s IP address on a Windows 8
device?
To find the IP address on a Windows 8 device:
1. In the Charms bar, click the Search icon.
2. Select Command Prompt.
3.
At the command prompt, enter ipconfig and press Enter.
4.
Write down the IP address for the entry that relates to the WiFi network connection.
The IP address might be listed under IPv4 Address or something similar.
How do I find my computer’s IP address on a Mac OS X
device?
To find the IP address on a Mac OS X device:
1.
From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter.
The IP address is displayed in the right pane.
How do I find my computer’s IP address on devices running
other operating systems?
To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer.
How do I find a device’s MAC address?
You must know the MAC address for a device when you are doing the following:
•
Assigning an IP address based on a MAC address (when using DHCP)
•
Allowing or denying devices access to your WiFi network (MAC filtering)
Tip: The steps for finding a device’s MAC address depend on the operating system. If
your device runs an operating system not listed in the following procedures, see the
appropriate operating system documentation.
User Manual81Frequently Asked Questions
Nighthawk 5G Mobile Hotspot Pro










