User Manual

Table Of Contents
8
Frequently Asked Questions
This chapter provides answers to common questions about your mobile hotspot. (Also
see Troubleshooting on page 84.)
The chapter covers the following topics:
Why can’t my device connect to the mobile hotspot?
Why can’t I access the Internet?
Why is the signal indicator always low?
Why is the download or upload speed slow?
What do I do if I forget my admin login password?
How do I disconnect from the mobile broadband network?
The LCD is not lit. How do I know if the mobile hotspot is still powered on?
How do I find my computer’s IP address?
How do I find a device’s MAC address?
Where can I find more information?
77