User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
Factory Reset From the NETGEAR Mobile App
To reset the mobile router and return it to its factory settings:
1. On your smartphone, connect to the mobile hotspot’s WiFi network.
2. Launch the NETGEAR Mobile app.
3. Swipe down.
The dashboard displays.
4. Tap Settings
5. Tap Factory Settings.
The Firmware page displays.
6. Tap PERFORM FACTORY RESET.
7. Tap YES.
The mobile hotspot resets and returns to its factory settings.
Factory Reset From the Touch Screen
To reset the mobile hotspot and return it to its factory settings from the Touch
Screen:
1. To wake the device, press the Power button.
2. Tap the Home button.
The home screen displays.
3. Tap the Settings button.
4. Tap the More button.
5. Tap Factory Reset.
You are prompted to reset the device.
6. Tap the Yes button.
7.
After the device resets, reconnect WiFi devices.
Factory Reset From a Web Browser
To perform a factory reset:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login page displays.
User Manual71Manage Your Mobile Hotspot
Network
Nighthawk 5G Mobile Hotspot Pro










