Operation Manual

9
Frequently Asked Questions
This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting on
page 83.)
The chapter covers the following topics:
• Why can’t my device connect to the mobile router? on page 78
• Why can’t I access the Internet? on page 78
• Why is the signal indicator always low? on page 78
• Why is the download or upload speed slow? on page 78
• What do I do if I forget my admin login password? on page 79
• How do I disconnect from the mobile broadband network? on page 79
• The LCD is not lit. How do I know if the mobile router is still powered on? on page 79
• How do I find my computer’s IP address? on page 79
• How do I find a device’s MAC address? on page 81
• Where can I find more information? on page 82
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