User Guide

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8. Troubleshooting
This chapter gives information about troubleshooting your Mobile Broadband 11n Wireless
Router. After each problem description, instructions are provided to help you diagnose and solve
the problem. For the common problems listed, go to the section indicated.
• Is
the router on?
• Have
I connected the router correctly?
Go to Basic Functioning on p
age 88.
• I cannot
access the router’s configuration with my browser.
Go to Troubleshoot Access to the Router Main Menu on p
age 90.
• I ha
ve configured the router but I cannot access the Internet.
Go to Troubleshoot the ISP Connection on
page 91.
• I want
to troubleshoot a network using the ping utility.
Go to Troubleshoot a TCP/IP Network Using the Ping Utility o
n page 92.
• I want
to clear the configuration and start over again.
Go to Restore the Default Configuration and Password o
n page 93.
• I am having
problems with setting the date or time.
Go to Problems with Date and Time on p
age 94.
This chapter includes the following sections:
• Basic Functioning
• Troubleshoot Access to the Router Main Menu
• Troubleshoot the ISP Connection
• Troubleshoot a TCP/IP Network Using the Ping Utility
• Restore the Default Configuration and Password
• Problems with Date and Time