Nighthawk 4GX Gigabit LTE Mobile Router User Manual
Table Of Contents
- Nighthawk M1 4GX Gigabit LTE Mobile Router Model MR1100
- Contents
- 1. Get Started
- 2. Connect to the Mobile Router
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Router Network Settings
- 7. Share Media and Storage
- 8. Manage Your Mobile Router Network
- View the Network Status
- View Mobile Router Device Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Router Firmware
- Change the admin Password
- Manage SMS Messages
- LED Settings
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Router
- Power Off the Mobile Router
- View Details About Your Mobile Router
- 9. Frequently Asked Questions
- Why can’t my device connect to the mobile router?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 10. Troubleshooting
- A. Specifications
6
Nighthawk M1 4GX Gigabit LTE Mobile Router
Power Off the Mobile Router Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Power Off the Mobile Router From the NETGEAR Mobile App . . . . . . . . . . . 70
Power Off the Mobile Router From a Web Browser . . . . . . . . . . . . . . . . . . . . 71
View Details About Your Mobile Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View Mobile Router Details From the NETGEAR Mobile App . . . . . . . . . . . . . 71
View Mobile Router Details From a Web Browser . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 9 Frequently Asked Questions
Why can’t my device connect to the mobile router?. . . . . . . . . . . . . . . . . . . . . . 74
Why can’t I access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Why is the signal indicator always low?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
What do I do if I forget my admin login password? . . . . . . . . . . . . . . . . . . . . . . . 75
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . . . 75
The LCD is not lit. How do I know if the mobile router
is still powered on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Where can I find more information?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 10 Troubleshooting
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
The WiFi Network Name Is Not in the List of Networks . . . . . . . . . . . . . . . . . . . 79
The No Signal Icon Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Cannot Log In to the Mobile Router Using a VPN. . . . . . . . . . . . . . . . . . . . . . . . . 79
The Mobile Router Cannot Connect to a Computer Running Windows Vista. . 80
The Mobile Router Does Not Connect to the Cellular Network . . . . . . . . . . . . . 80
Appendix A Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Supported RF Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83