User's Manual
Table Of Contents
- Contents
- 1. Overview
- 2. Connect to Your Network and Access the Router
- 3. Manage the Mobile Broadband Connection
- Internet connection over mobile broadband
- Orbi features that do not apply to a mobile broadband connection
- Use the Setup Wizard to detect the mobile broadband Internet connection
- Set up automatic failover
- Change the Internet connection mode to wired Internet only or mobile broadband only
- Change the LTE provider’s access point name
- Change the mobile broadband network mode
- Configure the mobile broadband PDP, authentication method, and credentials
- Enter the PIN or PUK
- Change the roaming setting
- 4. Specify the Wired Internet Settings
- Use the Setup Wizard
- Manually set up the Internet connection
- Manage an IPv6 Internet connection
- Requirements for entering IPv6 addresses
- Specify IPv6 Internet connections
- Use auto detection for an IPv6 Internet connection
- Use auto configuration for an IPv6 Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 6rd tunnel Internet connection
- Set up an IPv6 pass-through Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Change the MTU size
- 5. Control Access to the Internet
- Enable Circle smart parental controls
- Activate and manage NETGEAR Armor using the Orbi app
- Allow or block access to your network
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 6. Optimize Performance
- 7. Specify Network Settings
- Change the function of the WAN/LAN1 port
- View or change WAN settings
- Change the LAN TCP/IP settings
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Use the router as a DHCP server
- Disable the DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Specify basic WiFi settings
- Change the WiFi password or security level
- Set up a guest WiFi network
- View or change advanced WiFi settings
- Use the router as a WiFi access point only
- Set up router mode
- Set up a bridge for a port group or VLAN tag group
- 8. Manage Your Network
- Update the firmware on the router
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Check the mobile broadband Internet connection status
- Check the wired Internet connection status
- Display Internet port statistics
- View and manage logs of router activity
- View devices connected to the network
- Edit device information on the Attached Devices page
- Monitor Internet traffic
- Set your time zone, adjust for daylight saving time, or change the NTP server
- Manage the router configuration file
- Manage remote access
- 9. Use VPN to Access Your Network
- 10. Customize Internet Traffic Rules for Ports
- 11. Set Up and Manage an Optional Orbi Satellite
- Orbi AC satellite LED behavior
- Place your satellite
- Sync an add-on satellite
- Log in to your router and add a satellite to your network
- Manually update satellite firmware
- Generate a new backhaul password
- View satellite status
- View satellites connected to the network or edit satellite information
- Enable or disable daisy-chain topology
- Set up an Ethernet backhaul connection
- Manage the Orbi Outdoor Satellite LED lighting
- 12. Troubleshooting
- 13. Supplemental Information
12
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your Orbi router and a satellite, if one is connected to your router. If
you do not find the solution here, check the NETGEAR support site at
netgear.com/support for product and contact information.
This chapter includes the following sections:
• Quick tips
• Troubleshoot the mobile broadband Internet connection
• The router and satellite do not sync
• You cannot access the Internet
• You cannot log in to the router
• Troubleshoot Internet browsing
• Troubleshoot PPPoE
• Troubleshoot WiFi connectivity
• Troubleshoot your network using the ping utility
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