User Manual 4G LTE WiFi Orbi Router Model LBR20 June 2020 202-12058-01 NETGEAR, Inc. 350 E.
4G LTE WiFi Orbi Router Model LBR20 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Overview Orbi router LED behavior....................................................................9 Connect your router to a mobile broadband network..................10 Download the NETGEAR Orbi app..................................................11 Optional: Connect your router to a wired modem........................11 Chapter 2 Connect to Your Network and Access the Router Connect to the Orbi network............................................................14 WiFi network......
G LTE WiFi Orbi Router Model LBR20 Manually set up the Internet connection.........................................30 Specify an Internet connection without a login..........................30 Specify an Internet connection that uses a login.......................32 Manage an IPv6 Internet connection...............................................34 Requirements for entering IPv6 addresses.................................34 Specify IPv6 Internet connections................................................
4G LTE WiFi Orbi Router Model LBR20 Specify a DNS account that you already created.......................72 Change the Dynamic DNS settings.............................................73 Set up a default DMZ server..............................................................73 Change the router’s device name....................................................74 Use the router as a DHCP server......................................................75 Disable the DHCP server feature in the router.............
4G LTE WiFi Orbi Router Model LBR20 Back up settings...........................................................................107 Restore configuration settings...................................................108 Erase the current configuration settings...................................108 Manage remote access....................................................................109 Set up remote management......................................................109 Use remote access.........................
4G LTE WiFi Orbi Router Model LBR20 View satellites connected to the network.................................137 Edit satellite information that displays on the Attached Devices page..............................................................................................138 Enable or disable daisy-chain topology........................................138 Set up an Ethernet backhaul connection......................................139 Manage the Orbi Outdoor Satellite LED lighting.......................
1 Overview The 4G LTE WiFi Orbi™ Router creates dedicated high-speed WiFi connections to your Internet service. The Orbi router integrates a cellular modem that can connect to the LTE mobile broadband network of your LTE provider. The Orbi router can also connect to the Internet through your wired modem or gateway, with automatic failover support from a wired Internet connection to a mobile broadband connection.
4G LTE WiFi Orbi Router Model LBR20 Orbi router LED behavior The Orbi router has a Power LED on the back and a Ring LED on the top. For information about the precise locations of the LEDs, see the installation guide, which you can download by visiting netgear.com/support/download. The following table describes the LED behavior. Table 1. LED behavior Orbi router LED color Description Power LED Solid green Power is on. Solid amber The router is booting.
4G LTE WiFi Orbi Router Model LBR20 Connect your router to a mobile broadband network You can use the mobile broadband connection as either: • Your only Internet connection. • Your backup Internet connection if your primary Internet connection is offline. This requires a wired modem such as a DSL, cable, or fiber-optic modem to provide your primary Internet connection. Note: The router requires a nano SIM card to connect to mobile broadband. Get a nano SIM card from your LTE provider.
4G LTE WiFi Orbi Router Model LBR20 Download the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts. For more information about the Orbi app, visit netgear.com/home/apps-services/orbi-app.
4G LTE WiFi Orbi Router Model LBR20 If your modem uses a battery backup, put the battery back in. 3. Connect your modem to the WAN/LAN1 port of your router with the Ethernet cable that came with your router. 4. Connect the power adapter to your router and plug the power adapter into an outlet. The Power LED lights.
2 Connect to Your Network and Access the Router This chapter contains the following sections: • • • • • Connect to the Orbi network Router label Types of logins Use a web browser to access the router Change the language 13
4G LTE WiFi Orbi Router Model LBR20 Connect to the Orbi network You can connect to the Orbi network through a WiFi or wired connection. In the unlikely situation that you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). WiFi network If you’re installing your Orbi router for the first time, you can connect to the router’s WiFi network by scanning the QR code on your router with the camera app on your mobile device.
4G LTE WiFi Orbi Router Model LBR20 WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
4G LTE WiFi Orbi Router Model LBR20 Use a web browser to access the router When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.
4G LTE WiFi Orbi Router Model LBR20 The page that displays depends on whether you accessed the router web interface before: • The first time that you set up the Internet connection for your router, the browser goes to orbilogin.com, and the Orbi login page displays. • If you already set up the Internet connection, enter orbilogin.com in the address field for your browser to start the installation process. 4. Follow the onscreen instructions. The router connects to the Internet. 5.
4G LTE WiFi Orbi Router Model LBR20 To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Change the language By default, the language is set as Auto.
3 Manage the Mobile Broadband Connection Usually, the quickest way to set up the router to use your mobile broadband Internet connection is to allow Orbi to detect the mobile broadband Internet connection when you first access the router with a web browser. You can also customize or manually specify your mobile broadband Internet connection settings.
4G LTE WiFi Orbi Router Model LBR20 Internet connection over mobile broadband By default, when the router powers up with a nano SIM card installed, and if you did not configure mobile broadband as a backup connection only, the router automatically searches for and connects to your LTE provider’s mobile broadband network. This process might take several minutes. For more information, see Connect your router to a mobile broadband network on page 10.
4G LTE WiFi Orbi Router Model LBR20 Use the Setup Wizard to detect the mobile broadband Internet connection You can use the Setup Wizard to detect your mobile broadband Internet connection settings and automatically set up your router. To use the Setup Wizard to detect the mobile broadband Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
4G LTE WiFi Orbi Router Model LBR20 To set up automatic failover: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings.
4G LTE WiFi Orbi Router Model LBR20 To change the Internet connection mode to wired Internet only or mobile broadband only: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays. 5. In the APN field, enter the APN that your provider gave you. 6. Click the Apply button.
4G LTE WiFi Orbi Router Model LBR20 • 3G. The router uses the 3G band only and does not connect to the 4G band. By default, the selection from the menu is Automatic (4G or 3G). 6. Click the Apply button. Your settings are saved. Configure the mobile broadband PDP, authentication method, and credentials Whether you need to configure the mobile broadband packet data protocol (PDP), authentication method, and credentials depends on the mobile broadband network requirements of your LTE provider.
4G LTE WiFi Orbi Router Model LBR20 Note: The user name and password for the mobile broadband connection are not the same as the user name and password to log in to your router. 6. If the LTE provider requires a specific PDP for the router to connect to the mobile broadband network, select the PDP from the PDP Type menu: • PDP-IP(IPv4). The mobile broadband network uses IPv4 only. • PDP-IPv6. The mobile broadband network uses IPv6 only. • PDP-IPv4v6.
4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays. 5. Do one or both of the following: • PIN.
4G LTE WiFi Orbi Router Model LBR20 By default, the check box is selected and the router can roam. If you clear the check box, the router cannot roam. 6. Click the Apply button. Your settings are saved.
4 Specify the Wired Internet Settings If you connected your router to a wired modem, you must specify the Internet settings. Usually, the quickest way to set up the router to use your wired Internet connection is to allow Orbi to detect the wired Internet connection when you first access the router with a web browser. You can also customize or manually specify your wired Internet settings.
4G LTE WiFi Orbi Router Model LBR20 Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the Does your Internet connection require a login No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7.
4G LTE WiFi Orbi Router Model LBR20 If your ISP did not provide you with a VCI string, leave this field blank. 12. In the Client Identifier String (option 61) field, enter the client identifier (client ID) string, as indicated by your ISP. If your ISP did not provide you with a client ID string, leave this field blank. 13. Click the Apply button. Your settings are saved. 14. Click the Test button to test your Internet connection.
4G LTE WiFi Orbi Router Model LBR20 11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out. 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address.
4G LTE WiFi Orbi Router Model LBR20 Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
4G LTE WiFi Orbi Router Model LBR20 For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 35 • Use auto configuration for an IPv6 Internet connection on page 36 • Set up an IPv6 6rd tunnel Internet connection on page 39 • Set up an IPv6 6to4 tunnel Internet connection on page 38 • Set up an IPv6 pass-through Internet connection on page 41 • Set up an IPv6 fixed Internet connection on page 42 • Set up an IPv
4G LTE WiFi Orbi Router Model LBR20 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
4G LTE WiFi Orbi Router Model LBR20 If you do not specify an ID here, the router generates one automatically from its MAC address. 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 12. Click the Apply button. Your settings are saved.
4G LTE WiFi Orbi Router Model LBR20 6. Select a Remote 6to4 Relay Router radio button: • Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually provides this address. 7. Select an IPv6 Domain Name Server (DNS Address) radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
4G LTE WiFi Orbi Router Model LBR20 mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd. With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode.
4G LTE WiFi Orbi Router Model LBR20 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. Select an IP Address Assignment radio button: • Use DHCP Server.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display. 6. Click the Apply button. Your settings are saved.
4G LTE WiFi Orbi Router Model LBR20 • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually set up the Internet connection on page 30.) 7.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN.
4G LTE WiFi Orbi Router Model LBR20 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10.
4G LTE WiFi Orbi Router Model LBR20 The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
4G LTE WiFi Orbi Router Model LBR20 11. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 12. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 13.
4G LTE WiFi Orbi Router Model LBR20 To change the MTU size: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5.
5 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
4G LTE WiFi Orbi Router Model LBR20 Enable Circle smart parental controls Circle smart parental controls is a parental control technology that helps you monitor your children’s devices that are connected to your network. You can enable Circle using your router web interface, or you can enable Circle using the Orbi app. After you enable Circle using the router web interface or the Orbi app, you must use the Circle app to finish the setup.
4G LTE WiFi Orbi Router Model LBR20 For more information, see Set up router mode on page 87. 5. Update your router’s firmware. For more information, see Check for firmware updates on page 92 or Manually update the router firmware on page 93. 6. Select BASIC > Parental Controls. The Parental Controls page displays. 7. Move the Smart Parental Controls slider to the right to enable Circle. The slider shows Enabled. The links to download the Circle app displays. 8. Click the Apply button.
4G LTE WiFi Orbi Router Model LBR20 Activate and manage NETGEAR Armor using the Orbi app NETGEAR Armor is an advanced multi-layer cyber security solution that protects not only your network but individual devices as well. NETGEAR Armor protects your devices from viruses, spyware, hackers, spam, and phishing. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx. Use the NETGEAR Orbi app to activate and manage NETGEAR Armor. To activate Armor using the Orbi app: 1.
4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6. Select an access rule: • Allow all new devices to connect.
4G LTE WiFi Orbi Router Model LBR20 To block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5.
4G LTE WiFi Orbi Router Model LBR20 Delete keywords that are used to block Internet sites To delete keywords that are used to block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Scroll down and select the Allow trusted IP address to visit blocked sites check box. 6. In the Trusted IP Address field, enter the IP address of the trusted computer. 7.
4G LTE WiFi Orbi Router Model LBR20 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b.
4G LTE WiFi Orbi Router Model LBR20 To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5.
4G LTE WiFi Orbi Router Model LBR20 The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
6 Optimize Performance This chapter contains the following sections: • • • • • • Check your Internet bandwidth Enable or disable WiFi Multimedia Quality of Service Improve network connections with Universal Plug and Play Enable or disable implicit beamforming Enable or disable MU-MIMO Enable or disable fast roaming 60
4G LTE WiFi Orbi Router Model LBR20 Check your Internet bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Advanced Wireless Settings (2.4GHz b/g/n) or (5GHz 802.
4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. Type the advertisement period in minutes.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5.
4G LTE WiFi Orbi Router Model LBR20 5. To enable or disable daisy-chain topology, do one of the following: • To enable MU-MIMO, select the Enable MU-MIMO check box. • To disable MU-MIMO, clear the Enable MU-MIMO check box. 6. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect.
7 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • Change the function of the WAN/LAN1 port View or change WAN settings Change the LAN TCP/IP settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Specify basic WiFi settings Change the WiFi password or security level Set up a guest
4G LTE WiFi Orbi Router Model LBR20 Change the function of the WAN/LAN1 port By default the WAN/LAN1 port of the router functions as a LAN port. If you connect the port to a wired modem so that you can use a wired Internet connection, you must change the function of the WAN/LAN1 port so that it functions as a WAN port. To change the function of the WAN/LAN1 port: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
4G LTE WiFi Orbi Router Model LBR20 To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays. 5.
4G LTE WiFi Orbi Router Model LBR20 ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
4G LTE WiFi Orbi Router Model LBR20 Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. • Out Only. The router broadcasts its routing table periodically. • In Only. The router incorporates the RIP information that it receives. b. Select the RIP version: • Disabled. This is the default setting. • RIP-1.
4G LTE WiFi Orbi Router Model LBR20 must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you. If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.
4G LTE WiFi Orbi Router Model LBR20 Specify a DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS.
4G LTE WiFi Orbi Router Model LBR20 To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5.
4G LTE WiFi Orbi Router Model LBR20 6. Click the Apply button. Your settings are saved. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the router’s LAN IP address.
4G LTE WiFi Orbi Router Model LBR20 Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP server feature in the router By default, the router acts as a DHCP server.
4G LTE WiFi Orbi Router Model LBR20 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
4G LTE WiFi Orbi Router Model LBR20 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
4G LTE WiFi Orbi Router Model LBR20 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
4G LTE WiFi Orbi Router Model LBR20 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.
4G LTE WiFi Orbi Router Model LBR20 Specify basic WiFi settings The router comes preset with a WiFi network name (SSID) and WiFi security. You can find the SSID and password on the router label. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it. If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button.
4G LTE WiFi Orbi Router Model LBR20 Your settings are saved. If you connected a satellite to the router, the router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
4G LTE WiFi Orbi Router Model LBR20 Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6. In the Password (Network Key) field, enter the network key (password) that you want to use. This is a text string from 8 to 63 characters. 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button.
4G LTE WiFi Orbi Router Model LBR20 8. Select or clear the Allow guests to see each other and access my local network check box. To protect your privacy, this check box is cleared by default. That means your guests can use your Internet connection but they cannot access computers or devices that are connected to your Orbi network. 9. To secure the guest network (by default, it is not secured), do the following: a.
4G LTE WiFi Orbi Router Model LBR20 The Advanced Wireless Settings page displays. Note: If you connected a satellite to the router, the backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a new backhaul password on page 135. 5. From the Region menu, select your region. In some locations, you cannot change this setting. 6.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays. 6. Select the AP Mode radio button. The page adjusts. 7. Select the IP address setting: • Get dynamically from existing router.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays. 5. Select the Router Mode radio button. The page adjusts. 6. Click the Apply button. Your settings are saved.
4G LTE WiFi Orbi Router Model LBR20 To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Group check box. The page expands. 6. Select the By VLAN tag group radio button.
8 Manage Your Network This chapter describes the router settings for administering and maintaining your router and Orbi network.
4G LTE WiFi Orbi Router Model LBR20 Update the firmware on the router You can use the router web interface to check if new firmware is available and update your router, and, if a satellite is connected to your router, your satellite. You also can manually update the firmware for your router. If a satellite is connected to your router, you can manually update the firmware for your satellite as a separate procedure from the router update.
4G LTE WiFi Orbi Router Model LBR20 Manually update the router firmware You can download and manually update the firmware on your router. If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. For more information, see Manually update satellite firmware on page 134. WARNING: If a satellite is connected to your router, always update the firmware on your satellite first, and then update your router.
4G LTE WiFi Orbi Router Model LBR20 Check for LTE module firmware updates The LTE module firmware enables the router to function with a mobile broadband connection. To check for new LTE module firmware and update your router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 Manually update the router LTE module firmware The LTE module firmware enables the router to function with a mobile broadband connection. To manually update your router’s LTE module firmware: 1. Visit netgear.com/support and download the LTE module firmware for your Orbi router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password.
4G LTE WiFi Orbi Router Model LBR20 To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password.
4G LTE WiFi Orbi Router Model LBR20 The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Reset the admin password If you set up the password reset feature, you can reset your router admin password if you forgot it. To reset your admin password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
4G LTE WiFi Orbi Router Model LBR20 View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
4G LTE WiFi Orbi Router Model LBR20 The table displays the following information: • Connection Type. The connection type, such as DHCP. • Received Signal Quality (in dbm). The quality of the received radio signal. • Network mode. The broadband network mode, such as LTE. • Band. The LTE frequency operating band. • LAC. The location area code of the cellular network. • Cell ID. The ID of the network cell, that is, the cellular tower, to which the router is connected. • SIM Status.
4G LTE WiFi Orbi Router Model LBR20 • LTE module support. The geographical area that the router’s LTE module supports. • ICCID. The Integrated Circuit Card Identifier (ICCID). This is the serial number of the SIM card. 6. To release (stop) the mobile broadband Internet connection, click the Release button. 7. To renew the mobile broadband Internet connection, click the Renew button. 8. To exit the page, click the Close Window button.
4G LTE WiFi Orbi Router Model LBR20 • DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. • Lease Obtained. The date and time when the lease was obtained. • Lease Expires. The date and time that the lease expires. 7. To release (stop) the wired Internet connection, click the Release button. 8. To renew the wired Internet connection, click the Renew button. 9. To exit the page, click the Close Window button.
4G LTE WiFi Orbi Router Model LBR20 - Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports. - Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports. - Up Time. The time elapsed since this port acquired the link. - Poll Interval. The interval at which the statistics are updated in this page. 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. 7.
4G LTE WiFi Orbi Router Model LBR20 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
4G LTE WiFi Orbi Router Model LBR20 Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 Monitor Internet traffic Traffic metering allows you to monitor the volume of either the mobile broadband or the wired Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 8. If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. 9. In the Traffic Counter section, set the traffic counter to begin at a specific time and date. To start the traffic counter immediately, click the Restart Counter Now button. 10.
4G LTE WiFi Orbi Router Model LBR20 4. Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. The page shows the current day, date, and time. 5. To change the time zone, select another time zone from the menu. 6. If you live in a region that observes daylight saving time, select the Automatically adjust for daylight savings time check box. 7.
4G LTE WiFi Orbi Router Model LBR20 Restore configuration settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
4G LTE WiFi Orbi Router Model LBR20 5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Manage remote access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. Set up remote management You can access your router over the Internet to view or change its settings.
4G LTE WiFi Orbi Router Model LBR20 Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address to define the allowed range. • To allow access from any IP address on the Internet, select the Everyone radio button. 7.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
4G LTE WiFi Orbi Router Model LBR20 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
4G LTE WiFi Orbi Router Model LBR20 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
4G LTE WiFi Orbi Router Model LBR20 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 112. 7. Click the FOR WINDOWS button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
4G LTE WiFi Orbi Router Model LBR20 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Prog
4G LTE WiFi Orbi Router Model LBR20 If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1.
4G LTE WiFi Orbi Router Model LBR20 Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service.
4G LTE WiFi Orbi Router Model LBR20 connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.
4G LTE WiFi Orbi Router Model LBR20 Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
4G LTE WiFi Orbi Router Model LBR20 Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
10 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
4G LTE WiFi Orbi Router Model LBR20 Manage port forwarding to a local server Note: Port forwarding works only if the router’s IP address is a public IP address. However, with a mobile broadband connection, your LTE provider usually assigns the router a private IP address, in which case port forwarding does not function. This limitation does not apply to a wired Internet connection. For more information about port forwarding with a mobile broadband connection, contact your LTE provider.
4G LTE WiFi Orbi Router Model LBR20 If the service that you want to add is not in the list, create a custom service. See Add a custom port forwarding service on page 124. 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses.
4G LTE WiFi Orbi Router Model LBR20 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal port range field. 12. Type the IP address in the Internal IP address fields or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page.
4G LTE WiFi Orbi Router Model LBR20 • For the internal ports, leave the Use the same port range for Internal port check box selected or enter the ports in the Internal port range field. • Internal IP address. Type the IP address in the Internal IP address fields, or select the radio button for an attached device listed in the table. 9. Click the Apply button. Your settings are saved. Delete a port forwarding entry To delete a port forwarding entry: 1.
4G LTE WiFi Orbi Router Model LBR20 HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router. Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.
4G LTE WiFi Orbi Router Model LBR20 Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed. Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
4G LTE WiFi Orbi Router Model LBR20 If you are not sure, select TCP/UDP. 12. Enter the inbound connection port numbers the Starting Port, and Ending Port fields. 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1.
4G LTE WiFi Orbi Router Model LBR20 Application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.
11 Set Up and Manage an Optional Orbi Satellite You can expand the WiFi coverage of your Orbi router with one or more of the following Orbi AC satellite models: • RBS50. Orbi Whole Home WiFi System AC3000 Add-on Satellite • RBS50Y. Orbi High-performance AC3000 Add-on Outdoor Satellite • RBS40. Orbi Whole Home WiFi System AC2200 Add-on Satellite • RBS40V. Orbi Smart Speaker and System Add-on • RBW30. Orbi Whole Home WiFi System AC2200 Add-on Satellite • RBS20.
4G LTE WiFi Orbi Router Model LBR20 Orbi AC satellite LED behavior An Orbi AC satellite has a Power LED on the back and a Ring LED on the top. The following table describes the LED behavior. Note: The Orbi AC satellite model RBW30 does not include a Power LED. Table 3. LED behavior Orbi AC satellite LED color Description Power LED Solid green Power is on. Solid amber The satellite is booting. Blinking amber The satellite’s firmware is resetting to its factory default settings.
4G LTE WiFi Orbi Router Model LBR20 Sync an add-on satellite If you already set up the router and are adding an optional add-on satellite (sold separately), follow these steps. To sync your add-on satellite: 1. Place your satellite. Make sure that your satellite is within range of your router’s WiFi signal. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light and if satellite has a Power On/Off button, press the Power On/Off button. 4.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Add Orbi Satellite. The Place Your Satellite page displays. 5. Follow the instructions about where to place your satellite in your house. 6. Connect the satellite to a power source. 7. If the Power LED on the back of the satellite does not light and if satellite has a Power On/Off button, press the Power On/Off button. 8.
4G LTE WiFi Orbi Router Model LBR20 To manually update your satellite’s firmware by using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
4G LTE WiFi Orbi Router Model LBR20 backhaul connection so that the router and satellite can communicate with each other using WiFi. To generate a new backhaul password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
4G LTE WiFi Orbi Router Model LBR20 A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View satellites connected to the network or edit satellite information You can view the satellites that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.
4G LTE WiFi Orbi Router Model LBR20 • Connected Orbi. This section displays the Orbi router or satellite that the satellite is connected to. The Orbi router’s or satellite’s MAC address also displays. • Backhaul Status. This section displays the backhaul connection status between the satellite and router or another satellite. 5. To update this page, click the Refresh button.
4G LTE WiFi Orbi Router Model LBR20 disable this feature, your Orbi satellites can connect only to your Orbi router. This feature is enabled by default. Note: Enabling or disabling this feature causes all your Orbi devices to reboot. To enable or disable daisy-chain: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 2. Satellites connected to the router’s Ethernet ports The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 3.
4G LTE WiFi Orbi Router Model LBR20 Figure 4. Ethernet backhaul connection using a switch Manage the Orbi Outdoor Satellite LED lighting If you own an Orbi Outdoor Satellite, you can turn its LED lighting on or off, adjust the LED brightness, or schedule when to turn on the light. You can also enable or disable the satellite's Sync button. Enable the Sync button After your satellite syncs with your router, the satellite’s Sync button is disabled for security reasons.
4G LTE WiFi Orbi Router Model LBR20 The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. In the Sync Button section, click the Disabled button. The Sync button is enabled. You can now use the Sync button to sync your satellite to your router.
4G LTE WiFi Orbi Router Model LBR20 8. Click the APPLY button. Your settings are saved. Set LED lighting brightness After you turn on the satellite’s LED lighting, you can set its brightness percentage. To set the satellite’s LED lighting brightness: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
4G LTE WiFi Orbi Router Model LBR20 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. Make sure that the LED On/Off slider is set to ON. 7.
12 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router and a satellite, if one is connected to your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
4G LTE WiFi Orbi Router Model LBR20 Quick tips This section describes tips for troubleshooting some common problems. Quick tips for mobile broadband troubleshooting If you cannot connect to the Internet over the mobile broadband connection, check the following: • Make sure that the nano SIM card is inserted correctly into the router. • Check with your LTE provider to ensure that good coverage exists in the area. • Make sure that your LTE provider account is active.
4G LTE WiFi Orbi Router Model LBR20 7. To exit the page, click the Close Window button. Sequence to restart your wired network If your router is connected to a wired modem for a wired Internet connection, when you restart your wired network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes.
4G LTE WiFi Orbi Router Model LBR20 • Make sure that your LTE provider account is active. • Check to see if the router gets better access to the mobile broadband signal if you move the router closer to a window or higher up in your home. For information about the signal strength, see Check the signal strength of the mobile broadband connection on page 146. • Check to see if your LTE provider is experiencing network problems.
4G LTE WiFi Orbi Router Model LBR20 The satellite’s ring LED pulses white while it attempts to sync with the router. After the ring LED pulses white, it lights one of the following colors for about three minutes and then turns off: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, but the connection between the router and satellite is only fair.
4G LTE WiFi Orbi Router Model LBR20 You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. 3. Launch a web browser from a computer or WiFi device that is connected to the network. 4. Enter orbilogin.com. A login window opens. 5.
4G LTE WiFi Orbi Router Model LBR20 • Your wired Internet provider might check for your computer’s host name. Assign the computer host name of your provider account as the account name on the Internet Setup page. • Your wired Internet provider allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: - Inform your provider that you bought a new network device and ask them to use the router’s MAC address.
4G LTE WiFi Orbi Router Model LBR20 run that software after installing your router.You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Other browsers provide similar options. Troubleshoot PPPoE If you are using PPPoE with your wired modem, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection for a wired modem: 1.
4G LTE WiFi Orbi Router Model LBR20 Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.
4G LTE WiFi Orbi Router Model LBR20 ping www.routerlogin.net 3. Click the OK button.
4G LTE WiFi Orbi Router Model LBR20 If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
13 Supplemental Information This appendix covers the following topics: • • Factory settings for Orbi router model LBR20 Technical specifications for Orbi router model LBR20 156
4G LTE WiFi Orbi Router Model LBR20 Factory settings for Orbi router model LBR20 The following table shows the factory default settings for the router. Table 4. Factory default settings for the router Feature Default Setting Router login User login URL orbilogin.
4G LTE WiFi Orbi Router Model LBR20 Table 4.
4G LTE WiFi Orbi Router Model LBR20 Table 4. Factory default settings for the router (Continued) Feature Default Setting RF channel 5 GHz fronthaul Channel 48 for NA, PR, AU, CA, and TW Channel 36 for EU, KO, JP, and IN RF channel 5 GHz backhaul Channel 157 for NA, PR, AU, CA, and TW Channel 108 for EU, KO, JP, and IN Technical specifications for Orbi router model LBR20 The following table shows the technical specifications for the router. Table 5.
4G LTE WiFi Orbi Router Model LBR20 Table 5. Technical specifications for the router (Continued) Feature Description WAN RJ-45: 10BASE-T, 100BASE-TX, or 1000BASE-T WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.