Quick Reference Guide

Troubleshooting 9-1
Chapter 9
Troubleshooting
This chapter gives information about troubleshooting your Model HR314 802.11a Hi-Speed
Wireless Router. For the common problems listed, go to the section indicated.
Is the router on?
Have I connected the router correctly?
Go to “Basic Functioning“ on page 9-1.
I can’t access the router’s configuration with my browser.
Go to “Troubleshooting the Web Configuration Interface“ on page 9-3.
I’ve configured the router but I can’t access the Internet.
Go to “Troubleshooting the ISP Connection“ on page 9-4.
I can’t remember the router’s configuration password.
I want to clear the configuration and start over again.
Go to “Using the Default Reset Button to Restore the Factory Configuration and Password“ on
page 9-7.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is
running.
3. After approximately 10 seconds, verify that: