User's Manual

19
Troubleshooting
Problem Cause Solution
No lights are lit on
the wireless PCI
adapter
The wireless card driver is
not inserted into the PCI
slot properly Or the proper
HA311 wireless PCI
adapter driver is not
loaded.
• Remove and reinsert the wireless PCI adapter.
• Check the device manager in Windows to see if
the adapter card is properly recognized in the
Windows operating system. Reload the driver if
necessary.
• Try to install the driver in different PCI slot on
your Windows NT system if it’s available.
The two LED’s are
blinking alternately
The wireless PCI adapter is
not associated to any
access point properly. You
may not have configured
the wireless parameters of
the wireless nodes to be
the same as the access
point.
• The access point may not be powered on.
• The access point and the PC card are not
configured with the same wireless parameters.
Check into the SSID, Turbo mode option and WEP
encryption settings.
• The access point may be out of range. Try
moving the system closer to the access point or
readjusting the antenna on the access point. You
may also move the access point to a higher
location for better signal reception by the
wireless PCI adapter.
I am associated and
connected to an
access point, but I
cannot see the
other computers on
the Ethernet side of
the network
This could be a physical
layer problem or a network
configuration problem.
• Check to make sure that the access point is
physically connected to the Ethernet network.
• Make sure that the IP addresses and the
Windows networking parameters are all
configured correctly.