User Manual

Table Of Contents
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports
Maintain or Troubleshoot the switch User Manual502
For information about the credentials, see Credentials for the device UI on page 30.
5. Click the Go button.
The System Information page displays.
6. Select Maintenance > File Management > Dual Image > Dual Image Status.
The following table describes the information available on the page.
Table 92. Dual Image Status information
Field Description
Image1 Ver The version of the image1 code file.
Image2 Ver The version of the image2 code file.
Current-active The currently active image on this switch.
Next-active The image to be used on the next restart of this switch.
Image1 Description The description associated with the image1 code file.
Image2 Description The description associated with the image2 code file.
Perform diagnostics and troubleshooting
You can send a ping or a traceroute, and you can perform a memory dump.
Ping an IPv4 address
You can configure the switch to send a ping request to a specified IPv4 address. You can use
this option to check whether the switch can communicate with a particular IPv4 device. When
you send a ping, the switch sends a specified number of ping requests and the results are
displayed.
If a reply to the ping is received, the following message displays:
PING a.b.c.d (a.b.c.d): size data bytes
size bytes from a.b.c.d: seq=0 ttl=xyz
--- a.b.c.d ping statistics ---
count packets transmitted, count packets received, x% packet loss
If a reply to the ping is not received, the following message displays:
PING a.b.c.d (a.b.c.d): size data bytes
--- a.b.c.d statistics ---
count packets transmitted, 0 packets received, 100% packet loss