User Manual

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Maintain or Troubleshoot the Switch User Manual382
Use HTTP to export a file from the switch to a computer
You can upload (export) files of various types from the switch to a computer through an HTTP
session by using your web browser.
To export a file from the switch to a computer by using HTTP:
1. Connect your
computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ether
net cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Access the switch on-network and
connected to the Internet on page 19 or Access the switch off-network and not
connected to the Internet on page 27.
The Device UI login page displays.
If you did not yet activate your warranty, the Register to activate your warranty page
displays. For more information, see
Register the switch on page 30.
4. Enter one of the following passwords:
• Enter your device admin password.
• If you previously managed the switch through the Insight app or
Cloud portal, enter
the Insight network password for the last Insight network location.
For information about the credentials, see
Credentials for the device UI on page 28.
5. Click the Go
button.
The System Information page displays.
6. Select Maintenance >
Export > HTTP File Export.
The HTTP File Export page displays.
7. From the File
Type menu, select the type of file:
• Text Configuration. A text-based configuration file enables you to edit a configu
red
text file (startup-config) offline as needed. The most common usage of
text-based configuration is to upload a working configuration from a device, edit it
offline to personalize it for another similar device (for example, change the device
name or IP address), and download it to that device.
• Tech Support.
The tech support file is a text-base file that contains a var
iety of
hardware, software, and configuration information that can assist in device and
network troubleshooting.
• Crash Logs. The switch crash logs, if any are available.
8. Click the Apply
button.
The file transfer begins.