User Manual

16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Maintain or Troubleshoot the Switch User Manual385
If you do not know the IP address of the switch, see Access the switch on-network and
connected to the Internet on page 17 or Access the switch off-network and not
connected to the Internet on page 25.
The Device UI login page displays.
If you did not yet activate your warranty, the Register to activate your warranty page
displays. For more information, see
Register the switch on page 28.
4. Enter one of the following passwords:
• Enter your device admin password.
• If you previously managed the switch through the Insight app or
Cloud portal, enter
the Insight network password for the last Insight network location.
For information about the credentials, see
Credentials for the device UI on page 26.
5. Click the Go
button.
The System Information page displays.
6. Select Maintenance >
Reset > Factory Default.
The Default Settings page displays.
7. Select the Reset
configuration to factory default (EXCEPT registered device status),
and clear device logs radio button.
This option resets the switch to its factory default settings but does not change its
registration status with NETGEAR.
8. Click the Apply
button.
An Alert pop-up window displays.
9. Click the OK
button.
All configuration settings are reset to their factory default values. All changes that you
made are erased, even if you saved the configuration.
This process takes about
135 seconds.
Reset the switch to factory default settings and reset the
registration status
This option can be useful if you want to register the switch under a different name or account.
This option requires you to first contact NETGEAR support at
netgear.com/support so that
the NETGEAR registration status on the NETGEAR server can be reset. Then, you can use
this option to erase all settings, reset the switch to factory
defaults, go through the initial
log-in process again, and reregister the switch with NETGEAR.