User Manual

8-Port or 16-Port Gigabit Smart Managed Pro Switch Model GS418TPP, GS510TLP, and GS510TPP
Maintain or Troubleshoot the Switch User Manual445
Configure memory dump settings and perform a full
memory dump
Note: Model GS418TPP supports a full memory dump. Models GS510TLP
and GS510TPP do not.
You can perform a full memory dump to retrieve the core dump for the purpose of
troubleshooting.
To configure the memory dump settings, send a test memory dump to a USB device,
and perform a full memory dump:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Change the default IP address of
the switch on page 13.
The login window opens.
4. Enter the switch’s password in the Password field.
The default password is
password.
The System Information page displays.
5. Select Maintenance > T
roubleshooting > Full Memory Dump.
6. From the Protocol menu, select the protocol that must be used to save the core dump file:
• None. Disable the core dump. This is the default setting.
• USB
. Sets the USB protocol.
7. In the File Path field, enter the path where the core dump file must be saved on the USB
device.