User Manual

8-Port or 16-Port Gigabit Smart Managed Pro Switch Model GS418TPP, GS510TLP, and GS510TPP
Maintain or Troubleshoot the Switch User Manual437
Perform diagnostics and troubleshooting
You can send a ping or a traceroute, and you can perform a memory dump.
Ping an IPv4 address
You can configure the switch to send a ping request to a specified IPv4 address. You can use
this option to check whether the switch can communicate with a particular IPv4 device. When
you send a ping, the switch sends a specified number of ping requests and the results are
displayed.
If a reply to the ping is received, the following message displays:
PING x.y.z.w (x.y.z.w): size data bytes
size bytes from x.y.z.w: seq=0 ttl=xyz
--- x.y.z.w ping statistics ---
count packets transmitted, count packets received, x% packet loss
If a reply to the ping is not received, the following message displays:
PING x.y.z.w (x.y.z.w): size data bytes
--- x.y.z.w ping statistics ---
count packets transmitted, 0 packets received, 100% packet loss
To ping an IPv4 address:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Change the default IP address of
the switch on page 13.
The login window opens.
4. Enter the switch’s password in the Password
field.
The default password is password.
The System Information page displays.
5. Select Maintenance > T
roubleshooting > Ping IPv4.