Quick Reference Guide

ProSafe VPN Firewall 50 FVS338 Reference Manual
B-6 System Logs and Error Messages
v1.0, January 2010
PPTP Idle-Timeout Logs.
Explanation Message 1: PPPoE connection establishment started.
Message 2: Message from PPPoE server for correct login
Message 3: Authentication for PPP succeeded.
Message 4: Local IP address assigned by the server.
Message 5: Server side IP address.
Message 6: primary DNS configured in WAN status page.
Message 7: secondary DNS configured in WAN status page.
Message 8: The PPP link has transitioned to idle mode. This event occurs if
there is no traffic from the LAN network.
Message 9: The time in minutes for which the link has been up.
Message 10: Data sent and received at the LAN side during the link was up.
Message 11: PPP connection terminated after idle timeout
Recommended Action To reconnect during idle mode, initiate traffic from the LAN side.
Table B-9. System Logs: WAN Status, PPTP Idle-Timeout
Message Nov 29 11:19:02 [FVS338] [pppd] Starting connection
Nov 29 11:19:05 [FVS338] [pppd] CHAP authentication succeeded
Nov 29 11:19:05 [FVS338] [pppd] local IP address 192.168.200.214
Nov 29 11:19:05 [FVS338] [pppd] remote IP address 192.168.200.1
Nov 29 11:19:05 [FVS338] [pppd] primary DNS address 202.153.32.2
Nov 29 11:19:05 [FVS338] [pppd] secondary DNS address 202.153.32.2
Nov 29 11:20:45 [FVS338] [pppd] No response to 10 echo-requests
Nov 29 11:20:45 [FVS338] [pppd] Serial link appears to be disconnected.
Nov 29 11:20:45 [FVS338] [pppd] Connect time 1.7 minutes.
Nov 29 11:20:45 [FVS338] [pppd] Sent 520 bytes, received 80 bytes.
Nov 29 11:20:51 [FVS338] [pppd] Connection terminated.
Explanation Message 1: Starting PPP connection process
Message 2: Message from server for authentication success
Message 3: Local IP address assigned by the server.
Message 4: Server side IP address.
Message 5: primary DNS configured in WAN status page.
Message 6: secondary DNS configured in WAN status page.
Message 7: Sensing idle link
Message 8: Idle link sensed
Message 9: Data sent and received at the LAN side during the link was up.
Message 10: PPP connection terminated after idle timeout
Recommended Action To reconnect during idle mode, initiate traffic from the LAN side.
Table B-8. System Logs: WAN Status, PPPoE Idle-Timeout (continued)