Quick Reference Guide

ProSafe VPN Firewall 50 FVS338 Reference Manual
Contents xi
v1.0, January 2010
LEDs Never Turn Off ................................................................................................7-2
LAN or Internet Port LEDs Not On ...........................................................................7-2
Troubleshooting the Web Configuration Interface ..........................................................7-3
Troubleshooting the ISP Connection ..............................................................................7-4
Troubleshooting a TCP/IP Network Using a Ping Utility .................................................7-5
Testing the LAN Path to Your VPN Firewall .............................................................7-5
Testing the Path from Your PC to a Remote Device ................................................7-6
Restoring the Default Configuration and Password ........................................................7-7
Problems with Date and Time .........................................................................................7-7
Performing Diagnostics ..................................................................................................7-8
Appendix A
Default Settings and Technical Specifications
Appendix B
System Logs and Error Messages
System Log Messages .................................................................................................. B-1
System Startup ........................................................................................................ B-1
Reboot ..................................................................................................................... B-2
NTP ......................................................................................................................... B-2
Login/Logout ........................................................................................................... B-3
VPN Firewall Restart ............................................................................................... B-3
IPSec Restart .......................................................................................................... B-4
WAN Status ............................................................................................................. B-4
Web Filtering and Content Filtering Logs ................................................................ B-7
Traffic Metering Logs ............................................................................................... B-8
Unicast Logs ........................................................................................................... B-8
FTP Logging ............................................................................................................ B-9
Invalid Packet Logging .......................................................................................... B-10
Routing Logs ............................................................................................................... B-12
LAN to WAN Logs ................................................................................................. B-13
WAN to LAN Logs ................................................................................................. B-13
Appendix C
Two Factor Authentication
Why do I need Two-Factor Authentication? ................................................................... C-1
What are the benefits of Two-Factor Authentication? ............................................. C-1
What is Two-Factor Authentication ......................................................................... C-2