Quick Reference Guide

ProSafe Dual WAN Gigabit Firewall with SSL & IPsec VPN FVS336G Reference Manual
10-8 Troubleshooting
v1.0, January 2010
Problems with the date and time function can include:
• Date shown is January 1, 2000. Cause: The VPN firewall has not yet successfully reached a
Network Time Server. Check that your Internet access settings are configured correctly. If you
have just completed configuring the VPN firewall, wait at least five minutes and check the
date and time again.
• Time is off by one hour. Cause: The VPN firewall does not automatically sense Daylight
Savings Time. Go to the Time Zone screen (see “Configuring Date and Time Service” on
page 8-17), and select or deselect the checkbox marked “Automatically Adjust for Daylight
Savings Time”.
Using the Diagnostics Utilities
You can perform diagnostics such as pinging an IP address, performing a DNS lookup, displaying
the routing table, rebooting the VPN firewall, and capturing packets. Select Monitoring >
Diagnostics from the menu. The Diagnostics screen is displayed.
Note: For normal operation, diagnostics are not required.
Figure 10-1