User's Manual

Reference Manual for the Model FVM318 Cable/DSL ProSafe Wireless VPN Security Firewall
8-8 Troubleshooting
— If your ISP assigned a host name to your PC, enter that host name as the Account Name in
the Basic Settings menu.
— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single PC connected to that modem. If this is the case, you must configure your firewall to
“clone” or “spoof” the MAC address from the authorized PC. Refer to
““ on page 2-21.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
firewall’s administration password to password and the IP address to 192.168.0.1. You can erase
the current configuration and restore factory defaults in two ways:
• Use the Erase function of the Web Configuration Manager (see “Backing Up, Restoring, or
Erasing Your Settings“ on page 5-9).
• Use the Default Reset button on the rear panel of the firewall. Use this method for cases when
the administration password or IP address is not known.
Using the Default Reset button
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the firewall.
To restore the factory default configuration settings, follow these steps:
1. Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).
Figure 8-1.Reset Button
2. Release the Default Reset button and wait for the firewall to reboot.
MODEM
12VDC O.5A
87654321
LO CA L
10/100M
IN TERN ET
Reset
FVM318.book Page 8 Wednesday, September 18, 2002 5:20 PM