Operation Manual

FAQs and Troubleshooting
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N300 WiF Range Extender
FAQs
This section provides answers for difficulties you might experience with the extender.
I forgot my login email address and password. What can I do?
In the login window, click the Username & Password Help link to answer the security
questions that you set up during the initial setup.
If you forgot the answers to your security questions, do the following to set up your login
credentials again:
1. Restore the extender to its factory default settings.
2. Launch a web browser.
3. Enter www.mywifiext.net in the address field of the browser.
The New Extender Setup page displays.
4. Click the NEW EXTENDER SETUP button.
5. When prompted, complete the fields on the page to set up your login credentials again.
Can I connect the extender to the router or access point with an Ethernet cable?
No. The extender is designed to use WiFi to connect to the router or access point.
The web browser setup keeps asking me for my network password (passphrase) or
security key, and I am sure that I entered the correct password. What can I do?
The extender is probably placed at the borderline of the range covered by the router or
access point.
If you are using WEP security, make sure that you are typing the network password in the
correct field.
I am connected to the extender network and I launched a browser. Why can’t I see the
web browser setup?
Try these troubleshooting steps:
• Make sure that your computer is set up to use DHCP (most are).
• Make sure that the Device Link LED is green and that you are using a valid IP address.
• Relaunch the web browser and type www.mywifiext.net in the address field. Type your
email address and password and click the LOG IN button.