Owner's Manual

6. Troubleshooting

Diagnosing and solving problems

This chapter provides information to help you diagnose and solve problems you might have with

your modem. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Modem Is Off

• No Internet Connection

• TCP/IP Network Not Responding

• Cannot Log in

• Changes Not Saved

• Firmware Needs to Be Reloaded

• Incorrect Date or Time