Owner's Manual

6
N300 Wireless Gigabit ADSL2+ Modem Router DGN3500
Accessing the Router’s USB Drive Remotely Using FTP. . . . . . . . . . . . 88
Connecting to the USB Drive with Microsoft Network Settings . . . . . . . . . 88
Enabling File and Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 7 Troubleshooting
Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
“Welcome” Page Displays instead of Router Management Interface. . . 91
Power LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
LAN or ADSL Port LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Window Appears Asking You to Reload Firmware. . . . . . . . . . . . . . . . . 92
Cannot Log in to the N300 Wireless Modem Router . . . . . . . . . . . . . . . . . 92
Troubleshooting the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Internet LED is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Resolving a ‘Reload Firmware’ Message . . . . . . . . . . . . . . . . . . . . . . . . 96
Troubleshooting a TCP/IP Network Using the Ping Utility . . . . . . . . . . . . . 96
Testing the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Testing the Path from Your Computer to a Remote Device . . . . . . . . . . 97
Restoring the Default Configuration and Password . . . . . . . . . . . . . . . . . . 98
Using the Wireless On/Off and WPS Buttons to Reset the Router . . . . 98
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix A Technical Specifications
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Factory Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix B Related Documents
Appendix C Notification of Compliance
Index