Owner's Manual

Troubleshooting
128
D6300 WiFi DSL Modem Router
Wireless Connectivity
If you are having trouble connecting wirelessly to the WiFi DSL modem router, try to isolate
the problem.
• Does the wireless device or computer that you are using find your wireless network?
If not, check the Wireless LEDs on the front of the WiFi DSL modem router. They should
be lit. If they are not, you can press the WiFi On/Off button on the back of the WiFi DSL
modem router to turn the WiFi DSL modem router’s wireless radio back on.
If you disabled the WiFi DSL modem router’s SSID broadcast, then your wireless network
is hidden and does not show up in your wireless client’s scanning list. (By default, SSID
broadcast is enabled.)
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• If you want to view the wireless settings for the WiFi DSL modem router, use an Ethernet
cable to connect a computer to a LAN port on the WiFi DSL modem router. Then log in to
the WiFi DSL modem router and select Setup > Wireless Settings see (
Basic Wireless
Settings on page 37).
Note: Be sure to click Apply if you made changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
• Is your WiFi DSL modem router too far from your computer, or too close? Place your
computer near the WiFi DSL modem router, but at least 6 feet away, and see whether the
signal strength improves.
• Is your wireless signal blocked by objects between the WiFi DSL modem router and your
computer?
Restore the Factory Settings and Password
This section explains how to restore the factory settings, changing the WiFi DSL modem
router’s administration password back to password. You can erase the current configuration
and restore factory defaults in two ways:
• Use the Erase function of the WiFi DSL modem router (see Erase on page 91).
• Use the Restore Factory Settings button on the back of the WiFi DSL modem router. See
Factory Settings on page 131. If you restore the factory settings and the WiFi DSL
modem router fails to restart, or the green Power LED continues to blink, the unit might be