Owner's Manual

Troubleshooting
127
D6300 WiFi DSL Modem Router
• Your computer might not have the WiFi DSL modem router configured as its default
gateway.
Reboot the computer, and verify that the WiFi DSL modem router address
(www.routerlogin.net) is listed by your computer as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a
program to log you in to the Internet (such as WinPoET), you no longer need to run that
software after installing your WiFi DSL modem router. You might need to go to Internet
Explorer and select Tools > Internet Options, click the Connections tab, and select
Never dial a connection.
If the WiFi DSL modem router does not save changes you have made in the browser
interface, check the following:
• When entering configuration settings, be sure to click Apply before moving to another
screen or tab, or your changes could be lost.
• Click Refresh or Reload in the web browser. The changes might have occurred, but the
web browser might be caching the old configuration.
Changes Not Saved
If the WiFi DSL modem router does not save the changes you make in the WiFi DSL modem
router interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Incorrect Date or Time
Select ADVANCED > Security > Schedule to display the current date and time. The WiFi
DSL modem router uses the Network Time Protocol (NTP) to obtain the current time from
one of several network time servers on the Internet. Each entry in the log is stamped with the
date and time of day. Problems with the date and time function can include the following:
• Date shown is January 1, 2000. This value means the WiFi DSL modem router has not
yet successfully reached a network time server. Check that your Internet access is
configured correctly. If you have finished setting up the WiFi DSL modem router, wait at
least 5 minutes, and check the date and time again.
• Time is off by one hour. The WiFi DSL modem router does not automatically sense
daylight saving time. In the Schedule screen, select the Automatically adjust for daylight
savings time check box.