Installation Guide

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Quick Start

Voice Cable Modem

Model CM1150V

Package contents

Cable modem

Ethernet

cable

Power

adapter

BEFORE RETURNING THIS PRODUCT TO THE STORE

FOR ANY REASON, call NETGEAR Technical Support at

1-866-534-9377 or visit

https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem.

Cable modem LEDs

LED Description

Power

• Solid green. The cable modem is receiving power and is functioning

normally.

• Off. The cable modem is not receiving power.

• Solid red. The cable modem is too warm and might overheat.

Downstream

• Solid amber. One downstream channel is locked.

• Solid green. Two or more downstream channels are locked.

• Blinking green. The cable modem is scanning for a downstream channel.

• Off. No downstream channel is locked.

Upstream

• Solid amber. One upstream channel is locked.

• Solid green. Two or more upstream channels are locked.

• Blinking green. The cable modem is scanning for an upstream channel.

• Off. No upstream channel is locked.

Online

• Solid green. The cable modem is online.

• Blinking green. The cable modem is synchronizing with the cable

provider’s cable modem termination system (CMTS).

• Off. The cable modem is ofine.

LAN (1–4)

• Solid green. A powered-on device is connected to this port at 1000 Mbps.

• Blinking green. This port is sending or receiving trafc at 1000 Mbps.

• Solid amber. A powered-on device is connected to this port at either 100

Mbps or 10 Mbps.

• Blinking amber. This port is sending or receiving trafc at either 100

Mbps or 10 Mbps.

• Off. No device is connected to this port.

Tel 1 and Tel 2

• Solid green. The Tel 1 or Tel 2 port is online.

• Blinking green. The Tel 1 or Tel 2 port is processing a call or the phone is

off-hook.

• Off. The Tel 1 or Tel 2 port is not in use.

Phone

cable

non-NETGEAR trademarks are used for reference purposes only.

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Customer-owned cable devices might not be compatible with certain cable

networks. Check with your cable Internet provider to conrm that this NETGEAR

cable device is allowed on your cable network.

If you are experiencing trouble installing your cable modem, contact NETGEAR at

1-866-874-8924.

Support and Community

Regulatory and Legal

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your

place of purchase within your return period.

Note to CATV system Installer: This reminder is provided to call the CATV systems installer’s attention

to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding

and, in particular, species that coaxial cable shield shall be connected to the grounding system of the

building as close to the point of cable entry as practical.

Summary of content (2 pages)

PAGE 1
Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. Cable modem LEDs LED Power • • Solid green. The cable modem is receiving power and is functioning normally. Off. The cable modem is not receiving power. Solid red. The cable modem is too warm and might overheat. • • • • Solid amber. One downstream channel is locked. Solid green. Two or more downstream channels are locked. Blinking green. The cable modem is scanning for a downstream channel.
PAGE 2
Start here 5. Wait for the Online LED Note: During installation, connect your router or computer only to LAN port 1 on the cable modem. A plug covers LAN ports 2, 3, and 4 because they are only for Ethernet port aggregation. After installation, you can remove this plug to connect a router that supports Ethernet port aggregation. For more information, refer to the CM1150V user manual. 1. Turn off and disconnect existing modems and routers.