Quick Start Manual

8. If unsuccessful, reboot the cable modem by removing the power plug from the rear

panel of the cable modem, wait 10 seconds, and then plug it in and try again. Allow the

modem to complete the synchronisation sequence again.

9. If at any time you receive an error message, or if your modem has failed to come online

after 2 attempts, you will need to contact Cable Technical Support on 1300 300 693 to

activate your new modem.

Note: IMPORTANT FOR OPTUS PREMIUM SPEED PACK CUSTOMERS.

If you’ve purchased an Optus Premium Speed Pack with your broadband service and use Windows XP, please go

to http://help.optuszoo.com.au/help/cable/connected/windows for instructions on downloading and using our

Premium Speed Pack Optimiser tool. This will improve your computer’s performance for use with the Premium

Speed Pack. Computers with the Macintosh operating system or other versions of Windows will not need to do this.

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