User Manual
Table Of Contents
- Contents
 - 1. Hardware Setup
 - 2. Connect to the Network and Access the Cable Modem Router
 - 3. Specify Your Internet Settings
 - 4. Control Access to the Internet
 - 5. Specify Network Settings
- View or Change WAN Settings
 - Dynamic DNS
 - Set Up a Default DMZ Server
 - Change the Router’s Device Name
 - Change the LAN TCP/IP Settings
 - Use the Router as a DHCP Server
 - Disable the DHCP Server Feature in the Router
 - Manage Reserved LAN IP Addresses
 - Custom Static Routes
 - Specify Basic WiFi Settings
 - Set Up a Guest WiFi Network
 - View or Change Advanced WiFi Settings
 - Enable Router Mode
 - Generate a New Backhaul Password
 - Check Your Internet Bandwidth
 - Improve Network Connections With Universal Plug N Play
 
 - 6. Manage Your Network
- Update the Router and Satellite Firmware
 - Change the admin Password
 - Set Up Password Recovery
 - Recover the admin Password
 - View Router Status
 - View Satellite Status
 - View and Manage Logs of Router Activity
 - View Devices Connected to the Network
 - View Satellites Connected to the Network
 - Monitor Internet Traffic
 - Manage the Router Configuration File
 - Set Up Remote Management
 - Use Remote Access
 - Remotely Access Your Router Using the NETGEAR Orbi App
 
 - 7. Customize Internet Traffic Rules for Ports
 - 8. Use VPN to Access Your Network
 - 9. Troubleshooting
 - 10. Supplemental Information
 
• Check to see that the IP address of your cable modem router is listed as the default gateway on
your computer. If DHCP assigns the IP configuration of your computers, this information is not visible
in your computer Network Control Panel. Verify that the IP address of the cable modem router is
listed as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address specified by
the subnet mask) is different from the network address of the remote device.
• Check to see that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account name on
the Internet Setup page.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband
modem. If your ISP additionally restricts access to the MAC address of a single computer connected to
that modem, configure your cable modem router to “clone” or “spoof” the MAC address from the authorized
computer.
Troubleshooting
95
Orbi WiFi System










