User Manual
Table Of Contents
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Cable Modem Router
- 3. Specify Your Internet Settings
- 4. Control Access to the Internet
- 5. Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Enable Router Mode
- Generate a New Backhaul Password
- Check Your Internet Bandwidth
- Improve Network Connections With Universal Plug N Play
- 6. Manage Your Network
- Update the Router and Satellite Firmware
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- View Router Status
- View Satellite Status
- View and Manage Logs of Router Activity
- View Devices Connected to the Network
- View Satellites Connected to the Network
- Monitor Internet Traffic
- Manage the Router Configuration File
- Set Up Remote Management
- Use Remote Access
- Remotely Access Your Router Using the NETGEAR Orbi App
- 7. Customize Internet Traffic Rules for Ports
- 8. Use VPN to Access Your Network
- 9. Troubleshooting
- 10. Supplemental Information
Test the LAN Path to Your Cable Modem Router
You can ping the cable modem router from your computer to verify that the LAN path to your cable modem
router is set up correctly.
To ping the cable modem router from a Windows-based computer:
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type ping followed by the IP address of the cable modem router, as in this example:
ping www.orbilogn.com
3. Click the OK button.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you might be experiencing one of the following problems:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you
are connected.
Check that the appropriate LEDs are on for your network devices. If your cable modem router and
computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the
switch ports that are connected to your computer and cable modem router.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured
on your computer.
Verify that the IP address for your cable modem router and your computer are correct and that the
addresses are on the same subnet.
Test the Path From Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote device.
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages like those shown in Test the LAN Path to Your Cable
Modem Router on page 94 display.
If you do not receive replies, check the following:
Troubleshooting
94
Orbi WiFi System