User's Manual
Table Of Contents
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Cable Modem Router
- 3. Specify Your Internet Settings
- 4. Control Access to the Internet
- 5. Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Enable Router Mode
- Generate a New Backhaul Password
- Check Your Internet Bandwidth
- Improve Network Connections With Universal Plug N Play
- 6. Manage Your Network
- Update the Router and Satellite Firmware
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- View Router Status
- View Satellite Status
- View and Manage Logs of Router Activity
- View Devices Connected to the Network
- View Satellites Connected to the Network
- Monitor Internet Traffic
- Manage the Router Configuration File
- Set Up Remote Management
- Use Remote Access
- Remotely Access Your Router Using the NETGEAR Orbi App
- 7. Customize Internet Traffic Rules for Ports
- 8. Use VPN to Access Your Network
- 9. Troubleshooting
- 10. Supplemental Information
Cannot Log In to the Cable Modem Router
If you are unable to log in to the cable modem router from a computer or mobile device on your local network,
check the following:
1. Make sure that you are connected to the cable modem router’s wired or WiFi network.
• For a wired Ethernet connection, make sure that the Ethernet connection is secure and the cable
modem router is powered on (its Power LED is lit).
• For a WiFi connection, make sure that you selected the correct network. If you cannot find the WiFi
network, make sure that the cable modem router is powered on (its Power LED is lit). If the cable
modem router is powered on, it is possible that someone turned off the SSID broadcast or turned
off the WiFi radios.
2. If you are connected to the cable modem router network, but the web browser does not display the login
window, check the following:
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet
Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
3. If the browser displays the login window, but you cannot access the cable modem router, make sure
that you are using the correct login information.
The user name is admin, and the default password is password. Both are case-sensitive. Make sure
that Caps Lock is off when you enter this information.
4. If you customized advanced home network settings such as the IP address scheme, check the following:
• Make sure that the IP address of your computer is on the same subnet as the cable modem router.
If you are using the recommended addressing scheme, your computer’s address is in the range of
192.168.0.2 to 192.168.0.254.
• If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server. These
autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check
the connection from the computer to the cable modem router, and reboot your computer.
• If your cable modem router’s IP address was changed and you do not know the current IP address,
clear the cable modem router’s configuration to factory defaults.This sets the cable modem router’s
IP address to 192.168.0.1.
Changes Not Saved
If the cable modem router does not save the changes you that make in the cable modem router interface,
check the following:
Troubleshooting
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Orbi WiFi System