Use and Care Manual
Table Of Contents
- Contents
- 1. Hardware Setup
- 2. Specify Your Internet Settings
- 3. Connect to the Network and Access the Modem Router
- 4. Control Access to the Internet
- 5. Manage Network Settings
- View or change the WAN settings
- Set up a default DMZ server
- Change the Router’s Device Name
- Change the LAN TCP/IP settings
- Specify the IP addresses that the modem router assigns
- Disable the DHCP server feature in the modem router
- Manage reserved LAN IP addresses
- Use the WPS Wizard for WiFi connections
- Specify Basic WiFi Settings
- Change the WiFi Mode
- Change the Transmission Power Control
- Change the WiFi password or the WiFi security
- Set up a guest WiFi network
- Control the WiFi radios
- Set up a WiFi schedule
- Specify WPS settings
- Enable or disable implicit beamforming
- Enable or disable airtime fairness
- Ethernet Port Aggregation
- 6. Manage Your Modem Router
- Update the router firmware
- Change the admin password
- Enable admin password recovery
- Recover the admin password
- View information about the router and the Internet and WiFi settings
- Display the statistics of the Internet port
- Check the Internet connection status
- View and manage logs of router activity
- View devices currently on the network
- View event logs
- Monitor Internet traffic
- Manage the router configuration file
- Remotely access your router using the Nighthawk app
- Disable LED blinking or turn off LEDs
- Set your time zone
- Set the NTP Server
- Specify ReadyDLNA media server settings
- Return the router to its factory default settings
- 7. Share USB Storage Devices Attached to the Modem Router
- USB device requirements
- Connect a USB storage device to the router
- Access a storage device connected to the router from a Windows-based computer
- Map a USB device to a Windows network drive
- Access a storage device that is connected to the router from a Mac
- Enable FTP access within your network
- View network folders on a storage device
- Add a network folder on a USB storage device
- Edit a network folder on a USB storage device
- Safely remove a USB storage device
- 8. Use Dynamic DNS to Access USB Storage Devices Through the Internet
- 9. Use VPN to Access Your Network
- 10. Manage Port Forwarding and Port Triggering
- 11. Troubleshooting
- 12. Supplemental Information
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the modem router from your computer to verify that the LAN path to your
modem router is set up correctly.
To ping the modem router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, type ping followed by the IP address of the modem router, as
in this example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check to see that the appropriate LEDs are lit for your network devices. If your
modem router and computer are connected to a separate Ethernet switch, make
sure that the link LEDs are lit for the switch ports that are connected to your computer
and modem router.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
User Manual127Troubleshooting
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30