User Manual Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 April 2021 202-12054-01 NETGEAR, Inc. 350 E.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Support and Community Visit www.netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.
Contents Chapter 1 Hardware Setup Unpack Your Modem Router...............................................................9 Front panel LEDs and buttons.............................................................9 Rear Panel............................................................................................12 Position Your Modem Router............................................................13 Install and Activate Your Modem Router.........................................
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a default DMZ server..............................................................40 Change the Router’s Device Name..................................................41 Change the LAN TCP/IP settings......................................................41 Specify the IP addresses that the modem router assigns..............42 Disable the DHCP server feature in the modem router.................44 Manage reserved LAN IP addresses.................
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Erase the settings...........................................................................74 Restore the settings.......................................................................75 Remotely access your router using the Nighthawk app................75 Disable LED blinking or turn off LEDs..............................................76 Set your time zone..............................................................................
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Install OpenVPN Software on an Android Device...................103 Use a VPN Tunnel on Your Windows Computer..........................104 Use VPN to Access the Router’s USB Device and Media............106 Use VPN to Access Your Internet Service at Home......................106 Set Up VPN Client Internet Access in the Modem Router......107 Block VPN Client Internet Access in the Router.......................
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Chapter 12 Supplemental Information Factory Settings................................................................................130 Technical Specifications..................................................................
1 Hardware Setup This chapter covers the following topics: • • • • • Unpack Your Modem Router Front panel LEDs and buttons Rear Panel Position Your Modem Router Install and Activate Your Modem Router For more information about the topics covered in this manual, visit the support website at support.netgear.com.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Unpack Your Modem Router Your package contains the modem router, Ethernet cable, and power adapter. Figure 1. Package contents Front panel LEDs and buttons Status LEDs are located on the front of the modem router. The WiFi and WPS buttons are also located on the front.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 2. Modem router LEDs and buttons You can use the LEDs to verify status and connections. The following table lists and describes each LED on the top panel of the modem router.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions LED Description Power • Solid white. Power is supplied to the modem router. • Off. No power is supplied to the modem router. • Solid red. Thermal cutoff mode. Power off the modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air. Downstream • Solid amber. One downstream channel is locked. • Solid white.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions (Continued) 2.4 GHz radio • Solid white. The 2.4 GHz WiFi radio is operating. • Blinking. The router is sending or receiving WiFi traffic. • Off. The 2.4 GHz WiFi radio is off. 5 GHz radio • Solid white. The 5 GHz WiFi radio is operating. • Blinking. The router is sending or receiving WiFi traffic. • Off. The 5 GHz WiFi radio is off. USB port • Solid white. A USB device is connected and is ready. • Off.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • • Place the modem router away from electrical devices such as these: - Ceiling fans - Home security systems - Microwaves - Computers - Base of a cordless phone - 2.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 12V 3.5A Figure 4. Connect the modem router directly to a computer Note: Before you connect your modem router and contact your cable Internet provider, collect your cable account number, account phone number, and login information (your email address or user name and password). To connect your modem router directly to a computer: 1. Connect a coaxial cable.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 For information about how to activate your Internet service, see Activate Your Internet Service on page 16.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 3. Cable Internet provider contact information (Continued) Cable Internet Provider Contact Information Spectrum https://www.spectrum.net/contact-us/https://activate.spectrum.net/ 1-833-267-6094 Xfinity® https://www.xfinity.com/internetsetup 1-800-XFINITY (1-800-934-6489) Use the Xfinity app for Xfinity activation and then use the NETGEAR Nighthawk app for router installation.
2 Specify Your Internet Settings Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider. To change the starting frequency: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or 192.168.1.1. A login window opens.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To view the status of the modem router initialization: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or 192.168.1.1. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 For the other sections in this page, the default settings usually work, but you can change them. 7. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 4. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use VPN, and is the default value for NETGEAR routers, adapters, and switches. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not send or receive large email attachments, for example.
3 Connect to the Network and Access the Modem Router This chapter contains the following sections: • • • Connect to the Network Types of Logins Log In to the Modem Router 24
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Join the WiFi network and enter the WiFi password. The password is on the modem router label. Your computer or mobile device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • WiFi network key or password.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet. 4. Enter a new password. 5. Select security questions and enter the answers. 6. Click the Next button. 7. Click the Next button. The modem router connects to the Internet. The BASIC Home page displays the status of the Internet connection.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. 9. Click the Apply button. Your settings are saved. Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your settings are saved. Delete keywords from the blocked list To delete keywords from the list: 1.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the Turn on Access Control radio button. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9. Click the Apply button. Your settings are saved.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. 11. To send logs based on a schedule, specify these settings: a. From Send logs according to this schedule menu, select the schedule type. b. From the Day menu, select the day. c. From the Time menu, select the time, and select the am or pm radio button. 12.
5 Manage Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port. To view or change the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Change the Router’s Device Name The modem router’s default device name is based on its model number. This device name displays in the file manager when you browse your network. To change the modem router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify the pool of IP addresses that the modem router assigns: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Disable the DHCP server feature in the modem router By default, the modem router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router. You can use another device on your network as the DHCP server or specify the network settings of all your computers.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address that you want to edit. 6. Click the Edit button. The Address Reservation page displays. 7. Change the settings. 8. Click the Apply button.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Use the WPS Wizard for WiFi connections The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi password. To use the WPS Wizard: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Note: The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If your computer is connected with WiFi when you change the SSID or other WiFi security settings, you are disconnected when you click the Apply button.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10). 9. Click the Apply button. Your settings are saved. If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. 10.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Up to 430 Mbps. This mode allows for reduced interference with neighboring WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11n devices to functioning at up to 430 Mbps. • Up to 860 Mbps. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network and allows 802.11n devices to function at up to 860 Mbps. This mode is the default mode. 6.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a percentage from the Transmit Power Control menu. 6. In the Wireless Network (5 GHz a/n/ac/ax) section, select a percentage from the Transmit Power Control menu. 7. Click the Apply button. Your settings are saved.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the WiFi security for the 2.4 GHz or 5 GHz WiFi network, select a Security Options radio button. • None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network. We recommend that you do not use an open WiFi network. • WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support WPA2 to join the router’s WiFi network.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks. You can also change the SSIDs for these networks. To set up a guest network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow WiFi devices to connect to the 2.4 GHz or 5 GHz guest WiFi network at the fastest speed. If your network includes older devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If you are away from the modem router or already logged in, it might be easier to enable or disable them. Use the WiFi On/Off button To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi On/Off button on the top of the modem router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a WiFi schedule You can turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town. To set up the WiFi schedule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify WPS settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. 5. Scroll down below the WPS Settings section and select or clear the Enable Implicit BEAMFORMING check box. Selecting this check box enables implicit beamforming.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Selecting this check box enables airtime fairness. Clearing this check box disables airtime fairness. 6. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Ethernet Port Aggregation Ethernet aggregation lets aggregate two Ethernet ports on your router to improve the aggregated file transfer speed.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To set up Ethernet port aggregation: 1. Set up Ethernet port aggregation on your device before connecting it to your router. Note: If your device supports a static link aggregation group (LAG) only, you must enable static mode before you connect your device to Ethernet ports 1 and 2 on the router. See Step 3 for more information about how to enable static mode on your router.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. View or Change the Modem Router Ethernet Port Aggregation Mode To view or change your modem router's Ethernet port aggregation mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
6 Manage Your Modem Router This chapter describes the modem router settings for administering and maintaining your modem router and home network.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Update the router firmware You can log in to the modem router and check if new firmware is available, or you can manually load a specific firmware version to your modem router. Check for new firmware and update the router The modem router firmware (routing software) is stored in flash memory. You might see a message at the top of the modem router pages when new firmware is available.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 When the upload is complete, your modem router restarts. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the modem router after updating. Manually upload firmware to the router If you want to upload a specific firmware version, or your modem router fails to update its firmware automatically, follow these instructions.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 8. Click the Login again button. A login window opens. 9. With your recovered password, log in to the modem router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a detailed record of the websites you accessed or attempted to access and many other router actions. Up to 256 entries are stored in the log. To view and manage logs: 1.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page ?. 9. Click the Apply button. Your settings are saved. View devices currently on the network You can view all computers and devices that are currently connected to your network.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To view the event log: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the Enable Traffic Meter check box. 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: • No Limit. No restriction is applied when the traffic limit is reached. • Download only. The restriction is applied to incoming traffic only. • Both Directions.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Back up the settings To back up the modem router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser, click a link, or load a new page. Do not turn off the router. Wait until the router finishes restarting. Restore the settings To restore configuration settings that you backed up: 1.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To download the latest Nighthawk app for your mobile device, visit https://www.netgear.com/home/apps-services/nighthawk-app/. Disable LED blinking or turn off LEDs The LEDs on the top panel of the modem router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: 1.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. 5. Select your time zone from the menu. 6.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 7. Click the Apply button. Your settings are saved.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify ReadyDLNA media server settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Return the router to its factory default settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings. To reset the router to factory default settings, you can use either the Reset button on the back of the router or the Erase function.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
7 Share USB Storage Devices Attached to the Modem Router This chapter describes how to access and manage storage devices attached to your modem router. ReadySHARE lets you access and share USB storage devices connected to the router. (If your storage device uses special drivers, it is not compatible.) Note: You can use a USB port on the modem router to connect a USB storage device like a flash drive or hard drive.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 USB device requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your modem router. 2. If your USB storage device uses a power supply, connect it. You must use the power supply when you connect the USB storage device to the router.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9. To connect to the USB storage device as a different user, select the Connect using different credentials check box, click the Finish button, and do the following: a.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Click the Connect button. A window automatically opens and displays the files and folders on the USB storage device. Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. To enable FTP access within your network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Scroll down to the Available Networks Folder section to view the following settings: • Share Name. If only one USB device is connected, the default share name is USB_Storage. You can click the name or you can type it in the address field of your web browser.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. In the Available Network Folders section, select the USB storage device. If a single device is attached to the USB port, the radio button is selected automatically. 6. Click the Create Network Folder button. The Add Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 7. From the USB Device menu, select the USB drive.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. 6. Click the Edit button.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 7. Physically disconnect the USB storage device.
8 Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 8. Click the Edit button. The Edit page displays. 9. In the Read Access menu, select admin. 10. In the Write Access menu, select admin. 11. Click the Apply button. Your settings are saved. Your personal FTP server With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. On a remote computer with Internet access, you can use FTP to access your router using ftp://yourname.mynetgear.com. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the modem router and enable VPN, and you must install and run VPN client software on the computer.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your changes are saved. VPN is enabled in the modem router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. Read the License Agreement and click the I Agree button. 13. Leave the check boxes selected as shown, and click the Next button.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the modem router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page ?.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Use VPN to Access the Router’s USB Device and Media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network. Note: See your computer’s documentation for information about how to display the network resources. The network resources display.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set Up VPN Client Internet Access in the Modem Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly. To allow VPN clients to use your home Internet service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 4. When the VPN connection is established, launch your Internet browser.
10 Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Manage Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 11. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application. To add a custom service: 1. Find out which port number or range of numbers the application uses.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60. 12. In the Internal IP address field, type the IP address or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3.
11 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem router. 2. Plug in the modem router and turn it on. Wait two minutes. Check the power adapter and Ethernet cable connections If the modem router does not start, make sure that the power adapter cable is securely plugged in.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Some Internet service providers require you to use the MAC address of the computer initially registered on the account, but this is an unusual situation. You can view the MAC address on the Attached Devices page of the router web interface. Troubleshoot with the LEDs By default, the modem router uses standard LED settings.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 LEDs never turn off When the modem router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the modem router. If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the modem router recovers. • Press and hold the Reset button for at least 5 seconds to return the modem router to its factory settings.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Note: if the LED On/Off button is in the off position, all LEDs are off except the Power LED. You cannot log in to the router If you are unable to log in to the modem router from a computer or mobile device on your local network, check the following: • If you are using an Ethernet-connected computer, check the cable connection between the computer and the modem router.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • If you are attempting to set up your NETGEAR modem router as a replacement for an ADSL gateway in your network, the modem router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If your modem router obtained an IP address, but your computer does not load any web pages from the Internet, it might be for one or more of the following reasons: • Your computer might not recognize any DNS server addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the modem router’s configuration, reboot your computer, and verify the DNS address.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Changes are not saved If the modem router does not save the changes that you make in the modem router web interface, do the following: • When entering configuration settings, always click the Apply button before moving to another page or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Troubleshoot your network using the ping utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your computer or workstation.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet. Test the path from a Windows-based computer to a remote device To test the path from a Windows-based computer to a remote device: 1. From the Windows toolbar, click the Start button and select Run. 2.
12 Supplemental Information This appendix covers the following topics: • • Factory Settings Technical Specifications 129
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Factory Settings You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the modem router for at least seven seconds. The modem router resets, and returns to the factory configuration settings shown in the following table. Table 5.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 5. Factory default settings (Continued) WiFi WiFi communication Enabled SSID name See the modem router label Security WPA2-PSK (AES) Broadcast SSID Enabled Country/region United States RF channel (2.4 GHz) Auto1 RF channel (5 GHz) CH 153 (or manually select Band I and 4 Channels) Operating mode Up to 860 Mbps at 2.4 GHz, 1801 Mbps at 5 GHz 1 Maximum WiFi signal rate derived from IEEE Standard 802.11 specifications.
Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 6. Modem router specifications (Continued) WAN 2 x 2 OFDM/OFDMA DOCSIS 3.1 32 x 8 SCQAM DOCSIS 3.0 WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11ac 2.0 IEEE 802.11n version 2.0 IEEE 802.11n 256 QAM IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.
