User Manual

Table Of Contents
AC1200 WiFi Cable Modem Router Model C6220
Hardware Setup User Manual16
Activate Your Internet Service With
Comcast Xfinity
Activate your Internet service by using Comcast Xfinity’s self-activation process. If you are
unable to self-activate your modem router, call Comcast Xfinity customer service. After you
complete the setup, perform a speed test.
Before you start the self-activation process, make sure that your account number, account
phone number, and login information (your email address or user name and password) are
nearby.
Set Up and Activate Your Modem Router With Xfinity
1. If your current modem is leased from Xfinity, call Xfinity support to remove your leased
modem from your Xfinity service.
2. Make sure that your mobile device is using an LTE Internet connection (do not connect to a
WiFi network).
3. Open the Xfinity app and sign in with your Xfinity ID.
4. Follow the steps to get online.
5. The activation process takes about five minutes.
6. On your mobile device, launch a web browser and enter routerlogin.net or 192.168.0.1 in
the address field.
7. Follow the prompts to:
Agree to the terms and conditions.
Change your modem router’s admin credentials and set up security questions.
Review your WiFi network name and password.
Call Comcast Xfinity to Set Up Your Internet Connection
If you are unable to activate your modem router using the Xfinity self-activation process, call
Comcast Xfinity customer service.