User Guide Overdrive™ 3G/4G Mobile Hotspot by Sierra Wireless www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Document 2131237 Revision 2
Table of Contents Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Components of Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 4E. Vertical Row (of Icons and Text) . . . . . . . . . . . . .
C. Enabling and Disabling the LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 5D. Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . . . . . . . . 71 Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Critical Battery Level Alert . . . .
Setting the Method Used for Time Acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . 111 5M. Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 112 Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 7B. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Important Notice . . . . . . . . . . .
Section 1 Getting Started
Section 1A Device Basics ⽧ Your Device (page 3) ⽧ Components of Your Device (page 3) ⽧ 3G and 4G Networks (page 4) ⽧ Package Contents (page 4) ⽧ Care and Maintenance (page 5) ⽧ About This Guide (page 5) Your device allows you to easily connect to the Internet and to share your 3G/4G connection with others. This user guide describes how to set up your device and use the browser interface to: ● View the status of your device. ● View and change the settings of your device and the browser interface.
The device provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. Components of Your Device Your device consists of these main components: ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared to 4G).
3G and 4G Networks These wireless networks connect you to the Internet. Depending on your coverage area, you may have: ● Both 3G and 4G coverage ● Only 3G coverage ● Only 4G coverage. Your device automatically connects to the fastest network that is available to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. For more information, see “Configuring the 3G/4G Connection Preferences” on page 42.
As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device: ● Protect the device from liquids, dust, and excessive heat. ● Do not handle or operate the device while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense. ● Do not apply adhesive labels to the device.
Section 1B Getting Started ⽧ System Requirements (page 6) System Requirements ● One or more computers that support Wi-Fi (802.11b/g) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: 䡲 Internet Explorer (version 6.0 or higher) 䡲 Mozilla Firefox (version 2.0 or higher) 䡲 Google Chrome (version 2.0.172.28 or higher) 䡲 Apple Safari (version 2.0 or higher) 䡲 Opera version 9.
Section 2 Your Device
Section 2A Your Device ⽧ Battery (page 9) ⽧ Connecting Through USB (page 10) ⽧ Charging the Device (page 11) ⽧ Power Button (page 13) ⽧ LCD (page 16) ⽧ Mute Switch (page 17) ⽧ microSD Card Slot (page 17) 8 Your Device
Battery The battery compartment is on the back of the device. The battery is replaceable. (If you need a new battery, visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore.) Installing the Battery Your Device 1. Remove the battery compartment cover. 2. Insert the battery into the device. Make sure the battery contact points are aligned with those inside the battery compartment.
3. Replace the battery compartment cover. Connecting Through USB Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See “Making a Tethered Connection” on page 27. Use the USB to Micro B cable to connect the device to your computer when: ● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. ● Your computer does not have Wi-Fi. ● You want to block others from using the device.
Charging the Device You need to recharge your device’s battery periodically. You can continue using your device while it is charging. Your Device To charge the battery, you have two options, as shown in the drawing below. You can connect the device to an AC charger (faster way to charge). (See “Using the AC Charger with USB Port” on page 12.) Alternatively, you can connect the device to a computer (slower way to charge). (See “Charging Through a Computer” on page 13.
Using the AC Charger with USB Port 1. Insert the smaller (Micro B) end of the USB to Micro B cable into the USB connector on the side of the device. 2. Insert the other end of the USB to Micro B cable into the AC charger. 3. Insert the AC charger into an electrical outlet. When charging, the LCD shows xx% complete.” and, if the device is off, displays a message “Charging... When the device is charged, the LCD shows: ● (if the device is on) ● and the message “Fully charged” (if the device is off).
Your Device Charging Through a Computer Note: Charging through a computer usually takes longer than charging through the AC charger. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See “Making a Tethered Connection” on page 27. Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown.
2. If the device LCD is blank, press and hold the power button for two seconds. Turning Your Device Off 䊳 Press and hold the power button for 2 seconds. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Power button Description The device is turned off, and may or may not be charging. Not lit 14 Your action To turn the device on, press and hold the power button seconds.
Controlling the Device Using the Power Button Type of press Result ● Removes device from standby (low power) mode. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. Quick press (The LCD turns dark, after a configurable time of inactivity.) ● Confirms or acknowledges a displayed message. ● Turns off display of the Wi-Fi network name and password. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.
LCD If the LCD is not lit, see “Turning Your Device On” on page 13. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. A B C DE F G H I A Signal strength B 3G/4G status C Roaming indicator D Alerts E GPS F Number of Wi-Fi users G Battery status H Device name. Message area. I Amount of data transferred; connection duration. Message area. Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window.
Mute Switch The mute switch is used to turn on or off sounds from the device. The mute switch is located on the side of the device: Tip: You can also disable sounds through the home page. See “Sounds Information and Settings” on page 48. Your device supports a microSD™ card (sold separately) for file sharing and transfer or storage. The microSD slot is located on the same side of the device as the USB connector. Your computer recognizes the microSD card as a removable storage device.
Section 3 Setting up the Device
Section 3A Setting Up Your Device ⽧ Setting Up Your Device on Your Account (page 20) ⽧ Setting Up the Device (page 20) Setting Up Your Device on Your Account Normally your device will be set up on your Sprint account at the time of purchase. To verify that your device is set up on your Sprint account: 1. Log in to your account at www.sprint.com by entering your username and password. 2. Confirm that the Overdrive 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan.
4. If the device LCD displays “Charging”, “Charged”, or “Powered off,” press and hold the power button for two seconds. 5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the network name (SSID) and password. This may take several seconds. 6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know how to do this, see “How Do I Connect to Wi-Fi?” on page 116.
● Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More options. See “Wi-Fi Security Options” on page 22. ● Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi password field.
Expanded Wi-Fi Security Options If you display the Security panel of the Wi-Fi tab of the Advanced Settings window or if you click I don’t see what I want... (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens. Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. The options are: ● None — No security (no password is required to access the Wi-Fi network); not recommended.
Your Device is Now Restarting The “Your device is now restarting” window opens if you’ve clicked Set up my Overdrive and then clicked Submit. The changes take effect after the device restarts automatically. It’s recommended you write down the following information that’s displayed in the window: ● Wi-Fi network name ● Wi-Fi password As described in the window, 1. Wait until the device LCD displays “Connect your computer to Wi-Fi Network.” 2.
Section 4 Using Your Device
Section 4A Connecting Through USB ● TRU-Install (page 26) ● Requirements for a USB Tethered Connection (page 26) ● Making a Tethered Connection (page 27) TRU-Install TRU-Install is a Sierra Wireless feature that installs the necessary drivers the first time you connect the device to your Windows or Mac computer through the USB to Micro B cable. (For details, see “Making a Tethered Connection” on page 27.) An installation CD is not required. By default, TRU-Install is enabled. To change the setting: 1.
Making a Tethered Connection Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required — the device supports the Sierra Wireless TRU-Install feature. Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work.
5. Run the .exe file, and go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.) Mac To install the device driver on Mac: 1. Ensure the device is turned on. 2. Connect the device to your computer through the USB to Micro B cable. 3. In the window that appears, double-click the .pkg file. 4. Go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.) 5. When prompted for your password, enter your Mac password.
Section 4B Browser Interface Home Page ⽧ Displaying the Home Page of the Device (page 31) ⽧ Logging On as an Administrator (page 31) ⽧ Virtual Device (page 32) ⽧ Mini Window (page 32) ⽧ Turning Your Device Off (page 33) The home page is the entry page of the browser interface that lets you: ● Display status information for your device and your data connection. ● Launch and end a network connection. ● Change the settings for your device and your data connections (if you’re logged in).
A B C D E F A When you click an icon or the text next to it, a window opens to the right (see the screenshot on page 41). The window contains additional status information and, if you’re logged in, commonlyused configurable settings. See “Vertical Row (of Icons and Text)” on page 40. B Use this area to enter the administrator password and log in. When you’re logged in, you can change settings. See “Logging On as an Administrator” on page 31.
Displaying the Home Page of the Device Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the USB to Micro B cable).
Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window. Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device.
To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button. Turning Your Device Off ● From the home page: 1. Ensure you’re logged in to the home page. 2. Click Power Off (below the Virtual Device). ● From the Mini Window: 1.
Section 4C Alerts ⽧ 3G Activation Required (page 34) ⽧ 3G Network Update Available (page 35) ⽧ GPS Privacy Agreement (page 35) ⽧ SD Card Error (page 36) ⽧ Software Update Available (page 36) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. Click the icon to display the Alert window. If more than one alert is available: ● The higher priority alert opens. ● When you close an alert, the next alert opens.
● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, prepare the following, and contact Sprint: 䡲 Your billing information. 䡲 ESN of the device (displayed on the packaging, on the device [under the battery], and at Advanced settings > Device > About). 3G Network Update Available The 3G Network Update Available alert appears if a PRL update or 3G profile update is available for your device. The update may improve your 3G network service.
SD Card Error If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error,” try the following: 1. Remove and reinsert the microSD card. 2. If the card is still not working, try it in the microSD slot of another computer. If it works in the other device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try one of the following: 䡲 Use a different microSD card.
7. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in “Upgrading Firmware From a File” on page 60. Using Your Device When the installation is complete, reconnect to Wi-Fi. See “How Do I Connect to Wi-Fi?” on page 116.
Section 4D Your Network Connection ⽧ Launching Your Network Connection (page 38) ⽧ Sharing Your Connection (page 38) ⽧ Ending Your Network Connection (page 39) Launching Your Network Connection After the device powers on and boots up, a connection to the 3G/4G network is launched automatically, unless you’ve disabled Connect Automatically. You will need to manually launch a connection if: ● The connection was not successful. ● You’ve disabled auto-connect.
Ending Your Network Connection 1. Ensure you’re logged in to the home page. 2. Click Disconnect on the Virtual Device or in the Mini Window. See “Virtual Device” on page 32 and “Mini Window” on page 32. Using Your Device Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card.
Section 4E Vertical Row (of Icons and Text) ⽧ Signal Information (page 41) ⽧ Mobile Broadband Information and Settings (page 42) ⽧ 3G Roaming Information and Settings (page 43) ⽧ Alert Information (page 43) ⽧ GPS Information and Settings (page 44) ⽧ Wi-Fi Users Information and Settings (page 45) ⽧ Battery Information and Settings (page 46) ⽧ Internet Connection Information (page 47) ⽧ microSD Card Information and Settings (page 47) ⽧ Sounds Information and Settings (page 48) The left part of the home page
If you click an icon or the text, a window opens with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window. See “Advanced Settings” on page 49. Signal Information No signal Very weak signal ... The number of bars reflects the signal strength: the more bars, the stronger the signal.
CINR stands for Carrier to Interference-plus-Noise Ratio, and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see “Mobile Broadband Information and Settings” on page 42.) See also “Improving Signal Strength” on page 120. Mobile Broadband Information and Settings The 3G or 4G icon indicates the service and connection state.
3G Roaming Information and Settings The roaming indicator shows whether you are roaming. The text near the icon may indicate additional details. Not roaming Roaming [flashing] Enhanced roaming indicator Note: Roaming on 4G is not supported. Click the roaming indicator to display the 3G Roaming Information window. The window displays: ● Roaming status. ● Allow 3G roaming field (if you’re logged in).
GPS Information and Settings GPS is off (not enabled). Before you can use GPS, you must accept the GPS privacy agreement and enable GPS. See “GPS Privacy Agreement” on page 35 and “Enabling GPS” on page 56. GPS is on and available. (The GPS privacy agreement has been accepted, and GPS is enabled.) (flashing) GPS is active (acquiring a location fix). The text next to the icon displays the GPS status, for example: “GPS not enabled” or “GPS searching for satellites.
Wi-Fi Users Information and Settings The Wi-Fi users icon shows how many Wi-Fi users are connected to the device. No Wi-Fi users are connected. (One user is connected via USB). One user is connected via Wi-Fi. The number indicates how many Wi-Fi users are connected. Click the icon to display the Connected Users window. Connected Users Information When you’re logged in, the Connected Users window shows a table with information on computers currently connected to the device.
Battery Information and Settings The battery icon indicates the state of the battery of the device. The text next to the icon displays additional information, for example, the charging status (% remaining or % complete). Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD. Battery level is critical. Charge the device immediately. See “Charging the Device” on page 11. No battery; connected to an electrical outlet (through the AC charger). Connected to USB.
To exit standby mode: 䊳 Connect the device to the AC charger or computer, through the USB to Micro B cable. — or — Press the power button . Internet Connection Information Note: Data usage amounts are approximate and should not be used for billing purposes. For accurate data usage amounts, check with Sprint. Click the data icon displays: to display the Internet Connection Information window.
Click the icon to display the SD Card Information and Settings window. The window displays: ● The card status (see the list on the previous page) ● Storage capacity of the card, and space available When you’re logged in, you can: ● Enable or disable the microSD card slot. See “Enabling the microSD Card Slot” on page 52. ● Set up access to the card. See “Setting Up Access to the microSD Card” on page 52. Sounds Information and Settings The sounds icon ( ) shows whether the device speaker is on.
Section 4F Home Page Buttons ⽧ Buttons Along the Top of the Home Page (page 49) ⽧ Buttons Below the Virtual Device (page 51) Buttons Along the Top of the Home Page The top horizontal part of the home page has the following areas/buttons: ● Admin Login. See “Logging On as an Administrator” on page 31. ● Admin Setup — Rerun the device setup, for example, after you’ve reset the software to default settings. See “Welcome to Your Device Window - Select an Option” on page 112. ● Advanced settings.
For most fields and buttons, contextual Help appears to the right of the window, when you move the cursor over an item. For more information, see “Contextual Help in the Advanced Settings Window” on page 115. Accessing the Advanced Settings Window To access the Advanced Settings window: 1. Ensure you’re logged in to the home page. 2. Click Advanced settings ( ).
Buttons Below the Virtual Device Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button disconnects a connection, or connects (if currently there’s no connection). Power Off Button This button turns the device off. Using Your Device Note: You can turn the device on by using the device power button.
Section 4G Using the microSD Card ⽧ Before Using the microSD Card Slot (page 52) ⽧ Inserting a microSD Card (page 53) ⽧ Removing a microSD Card (page 54) ⽧ Accessing the microSD Card (page 54) Before Using the microSD Card Slot 1. Enable the slot. See “Enabling the microSD Card Slot” below. 2. Set up access to the slot. See “Setting Up Access to the microSD Card” on page 52. 3. [OPTIONAL]: Rename the microSD Shared Folder Name. See “microSD Shared Folder Name” on page 53. 4.
3. If you’ve selected Administrator + Guest: 䡲 [OPTIONAL]: Change the Set Guest Username and Set Guest Password fields (up to 20 characters each; spaces are allowed). 䡲 Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.” 1. Ensure you’re logged in to the home page. 2.
Removing a microSD Card 1. Ensure you and other users have completed any file transfers. 2. Gently flip open the tab labelled “microSD” on the side of the device. 3. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should partially pop out of its slot, as shown in the drawing above. 4. Remove the microSD card and store it in a safe place. 5. Close the tab over the microSD slot of the device.
Mac 1. In Finder, select Go > Connect to Server. 2. Type one of the following: 䡲 smb://Overdrive/ 䡲 smb:/// 䡲 smb:// 3. When prompted, select the shared drive as the folder to mount. Linux 1. Open the run menu (Alt+F2) or a file browser, and type one of the following: 䡲 smb://Overdrive/ 䡲 smb:/// 䡲 smb:/// 2. Double-click the shared folder. Other operating systems Please see the user documentation for your operating system or computer.
Section 4H Sprint Location Services ⽧ Requirements for GPS Service (page 56) ⽧ Enabling GPS (page 56) ⽧ Displaying Your Location Information (page 56) ⽧ Viewing Your Current Location in a Web Browser (page 57) ⽧ Performing a Location Search (page 57) Requirements for GPS Service To access GPS services: ● You must accept the GPS privacy agreement. ● GPS must be enabled. GPS services are not available if you are indoors.
5. In the GPS Information and Settings window, set GPS Mode to One-time, and click Get fix now. (The top part of the window shows your location information.) Tip: You can also display location information from Advanced settings > WAN > GPS — click Get fix now. Alternatively, you can view your current location in a Web browser. See “Viewing Your Current Location in a Web Browser” on page 57. Viewing Your Current Location in a Web Browser 1. Ensure GPS is enabled. 2.
Section 4I Updates ⽧ Automatically Checking for Updates (page 58) ⽧ Manually Checking for Updates (page 59) ⽧ Upgrading Firmware From a File (page 60) Note: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page. See “Software Update Available” on page 36 and “3G Network Update Available” on page 35. The updates may improve performance and add or modify features.
Manually Checking for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 116). 1. Log in to the home page. 2. Ensure you’re connected to 3G/4G. 3. Click Advanced settings ( ). 4. Click Device > Basic. 5. Click Check for updates now.
Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sprint or Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 116). To upgrade the device firmware from a file: 1. Log in to the home page. 2.
11. If you’ve saved the current configuration, reload it. 䡲 Click the Browse button next to the Import Router Settings field, and click the file you’ve saved. 䡲 Click Import. Using Your Device 12. Reconnect to Wi-Fi. See “How Do I Connect to Wi-Fi?” on page 116.
Section 4J Viewing Device Information To view information about your device: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number ● Manufacturer ● Software Version — Firmware version for the routing hardware of the device. ● Activation Status — 3G activated or not activated.
The window also has buttons to: ● Save the information to a text file. Using Your Device ● Reset the 3G/4G configuration of the device to default settings. See “Resetting the 3G/4G Configuration to Default Settings” on page 92.
Section 4K Reset Button ⽧ Restarting the Device (page 65) The reset button is inside the hole located below and to the right of the battery compartment as shown below. Reset button For information on using this button, see “Restarting the Device” (page 65) and “Resetting the Software to Default Settings (Through the Reset Button)” (page 106).
Restarting the Device Tip: Alternatively, you may be able to restart the device by pressing and holding the power button on the device for three to four seconds. If the device or the home page seems to stop responding, you can reset (restart) the device: 1. Remove the battery compartment cover from the device. 2. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole. 3.
4. Replace the battery compartment cover.
Section 5 Settings
Section 5A Power Settings ⽧ Battery and USB Power Settings (page 68) ⽧ AC Power Settings (page 68) Battery and USB Power Settings You can specify the settings for battery power and USB power: ● Better battery life — At the cost of a shorter Wi-Fi range. ● Longer Wi-Fi range — At the cost of a shorter battery life. To choose an option: 1. Ensure you’re logged in to the home page. 2. Click the battery icon . The Battery Information and Settings window opens.
Section 5B Settings Configuring the LCD ⽧ Turning the LCD On or Off (page 69) ⽧ Setting the LCD Timeout (page 69) ⽧ Setting the LCD Brightness (page 69) Turning the LCD On or Off 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the LCD Backlight field to On or Off. (“Off” helps prolong the battery life, but you can’t check the LCD for status icons and messages.
Section 5C Enabling and Disabling the LED The power button on the device acts as an LED/status indicator, and may or may not be lit. For more information, see “Using the Power Button to Determine the Device State” on page 14. To enable or disable the lighting of the power button 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the Power Button LED field to On or Off.
Section 5D Settings Sounds ⽧ Enabling and Disabling Sounds for Specific Events (page 71) ⽧ Low Battery Alert (page 72) ⽧ Critical Battery Level Alert (page 72) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). See “Mute Switch” on page 17. ● The browser interface (selectively disables sounds). See “Sounds Information and Settings” on page 48 and “Enabling and Disabling Sounds for Specific Events” on page 71.
Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page 1. Ensure you’re logged in to the home page. 2. Click the Sounds icon ( ). 3. In the Sounds window, select Low battery. Setting the Alert From the Advanced Settings Window 1. Log in to the home page. 2. Click Advanced settings > Device > Sounds. 3. For the Low Battery field, select Enable. 4. In the Alert When list, select the battery level to trigger the alert.
Section 5E Settings Login Settings ⽧ Changing the Administrator Password (page 73) ⽧ Automatic Login (“Remember Me”) (page 73) Changing the Administrator Password Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup. See "What Do I Do if I Forgot the Administrator Password?" on page 117. 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3.
Section 5F Advanced Settings ⽧ Accessing the Advanced Settings Window (page 74) ⽧ Device Tab (page 74) ⽧ WAN Tab (page 78) ⽧ Wi-Fi Tab (page 81) From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs; each tab has several panels. ● Device tab. See “Device Tab” on page 74. ● WAN tab. See “WAN Tab” on page 78. ● Wi-Fi tab. See “Wi-Fi Tab” on page 81. ● Router tab.
● Export configuration settings. See “Exporting Settings” on page 108. ● Enable standby (low power) mode (Standby Timer on Battery or USB and On AC Power). See “Standby (Low Power) Mode” on page 46. ● Enable TRU-Install. For information on this feature, see “TRU-Install” on page 26. ● Download the Windows or Mac driver (if you’re using USB for data transfer). See “Making a Tethered Connection” on page 27. ● Check for updates.
Sounds Panel From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Sounds. 4. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: ● Low Battery — Useful as a reminder to charge the device. In the Alert When list, you can select a battery level to trigger the alert.
The following information is displayed: ● Model Number ● Manufacturer Settings ● Software Version — Firmware version for the routing hardware of the device. ● Activation Status — 3G activated or not activated. ● Activation Date — Date that the 3G modem was first activated. ● Network Operator — The carrier that your device was activated for. ● Wi-Fi Firmware Version ● Router PRI Version — PRI version for the routing hardware of the device.
From this window, you can: ● Enable logging of system events. See “Enabling and Disabling Logging of System Events” on page 110. ● Enable logging of connects/disconnects. See “Enabling and Disabling Logging of Connect/ Disconnects” on page 109. ● Export logs. See “Exporting System Events” on page 110 and “Exporting the Connection History” on page 109. ● Clear logs. See “Clearing the System Events Log” on page 110 and “Clearing the Connection History” on page 109. ● Set the method used for time acquisition.
● Switchback wait time — How long the device should wait, when the less-preferred network is connected and the preferred network becomes available, before switching to the preferred network (not available if WAN mode is “3G only” or “4G only”). ● Update 3G PRL — Check whether an updated PRL is available. The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem.
GPS Panel 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > GPS. From this window, you can view or adjust these settings, or perform the following actions: ● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If the GPS privacy agreement opens, you must accept it before you can use GPS. ● GPS Mode — How often the device should obtain a fix. 䡲 One-time — Use a single fix.
Wi-Fi Tab Network Panel 2. Click Advanced settings ( Settings 1. Log in to the home page. ). 3. Click Wi-Fi > Network. From this window, you can view or adjust these settings, or perform the following actions: ● Disable Wi-Fi upon USB-PC — Only a computer that is connected to the device through the USB to Micro B cable can use the device. See “Disabling Wi-Fi When Connected Through USB” on page 90. ● SSID — Wi-Fi network name; identifies your Wi-Fi network, and is visible to other Wi-Fi-enabled devices.
● Fragmentation Threshold — Specifies the largest allowable size, in bytes, for a packet. If the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2345). ● List of connected devices — Display a window that shows connected computers. A table row may optionally show one or both of these icons: 䡲 䡲 —The user of this computer is logged in as administrator.
Section 5G Settings Configuring the Wi-Fi Network ⽧ SSID (Wi-Fi Network Name) (page 83) ⽧ Wi-Fi Security (page 85) ⽧ Host Name (Device Name) (page 89) ⽧ Setting the Maximum Number of Wi-Fi Users (page 89) ⽧ Wi-Fi Channel (page 90) ⽧ Disabling Wi-Fi When Connected Through USB (page 90) You can configure basic settings of the Wi-Fi network through the setup pages. 1. Ensure you’re logged in to the home page. 2. Click Admin Setup ( ).
If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID. 4. Click Save. 5. Reconnect to Wi-Fi: follow the instructions on-screen, and see “How Do I Connect to Wi-Fi?” on page 116. Note: If you’re sharing your connection with others, they also must reconnect to Wi-Fi; provide them the new SSID. For security reasons, it’s recommended you disable SSID Broadcast.
Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Settings Note: All the devices used with the Overdrive 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. Select one of the options: 䡲 None — No security (no password is required to access the Wi-Fi network); not recommended.
Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network. Some general rules to make your password more secure: ● Use letters and numbers ● Use special characters (for example, @) ● Use both uppercase and lowercase letters To change the Wi-Fi password: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Wi-Fi Password field, type the password; the maximum length depends on the Wi-Fi security type that you’ve selected.
Enabling the Wi-Fi Password Reminder 1. Log in to the home page. Settings 2. Click Advanced settings > Wi-Fi > Security. 3. In the Password Reminder section, select On. 4. Click Save. Allowing or Denying Computers Access to the Network The MAC (Media Access Control) filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device.
Specifying Computers That Are Not Allowed to Access the Network 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Block all in list. 4. Determine and block an undesired user of your network. 䡲 Click the List of connected devices link. 䡲 If you see a device you don’t recognize, you can compare its MAC address to the MAC address of each of the devices on your network.
Host Name (Device Name) The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. See “Linking the SSID and the Host Name” on page 84. This name is also used when you type a command to access the: ● Home page. See “Displaying the Home Page of the Device” on page 31. ● microSD card. See “Accessing the microSD Card” on page 54. To change the host name: 1. Log in to the home page. 2. Click Advanced settings ( ). 3.
Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Network. 3. Click a channel number in the Wi-Fi Channel list, or, to have the device automatically determine the channel to use, click Auto.
Section 5H Settings Configuring 3G/4G ⽧ Viewing 3G Activation Information (page 91) ⽧ 3G Panel (page 91) ⽧ Resetting the 3G/4G Configuration to Default Settings (page 92) Viewing 3G Activation Information 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. The following fields are related to 3G activation: ● Activation Status — Activated or not activated. ● Activation Date — Date that the 3G modem was first activated.
● Roaming Status — Home, or roaming (outside of Sprint coverage). ● Allow 3G Roaming — enable or disable 3G roaming. ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service. ● Load 3G PRL — for example, you’ve received via email or downloaded a file.
Section 5I Settings GPS Settings ⽧ Setting the GPS Mode (page 93) ⽧ Setting the GPS Fix Rate (page 94) ⽧ Using Metric Units (page 94) ⽧ Changing Your Mapping Service (page 94) ⽧ Performance Setting (GPS) (page 94) ⽧ Accuracy (page 95) Basic GPS settings can be changed in the GPS Information and Settings window. See “GPS Information and Settings” on page 44. Additional settings are available at Advanced settings > WAN > GPS.
Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode (GPS Mode) is set to Continuous. 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. Ensure GPS Mode is set to Continuous. 4. In the Fix Rate field, enter a number between 1 and 999 (seconds). (The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device.
Accuracy The accuracy setting determines how accurate the location information is. Settings 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. In the Accuracy section, select one of the following: 䡲 Automatic — The device automatically determines the most appropriate setting to use. 䡲 Manual — In the input field, enter the number of meters to which the data must be accurate. Note: If the value is very small (i.e. very high accuracy), the fix may fail.
Section 5J Configuring the Router Tab ⽧ Basic Panel (page 96) ⽧ LAN Panel (page 97) ⽧ Port Forward Panel (page 101) ⽧ Port Trigger Panel (page 103) ⽧ DMZ Panel (page 104) ⽧ Resetting the Software to Default Settings (page 105) 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router. 4. Depending on the settings you want to configure, click one of the panels: 䡲 Basic. See “Basic Panel” on page 96. 䡲 LAN. See “LAN Panel” on page 97. 䡲 Port Forward. See “Port Forward Panel” on page 101.
UPnP (Universal Plug and Play) Settings UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. For more information, see www.upnp.org. Note: If UPnP is enabled, there are potential security risks. Enabling UPnP Before you can use UPnP, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to UPnP, select Enable.
● DHCP IP Address Range — The starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers connected to it. ● DHCP Lease Time — Amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address. Enter a number between 2 and 10080.
If DHCP is disabled, you must configure each device on the network with: ● Fixed (permanent/static) IP address. Settings ● DNS server addresses (provided by Sprint). Enabling DHCP 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Next to DHCP Server, select Enable. Configuring DHCP To configure DHCP settings, DHCP must be enabled (Advanced settings > Router > LAN > DHCP Server).
Viewing the Static IP Assignment List 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Ensure DHCP is enabled (DHCP Server). 4. Click DHCP Static IP Assignment List. Assigning an IP Address Based on a MAC Address 1. Follow the above steps to display the DHCP Static IP Assignment List window. 2. In the Hostname field, enter a meaningful description of the device. 3. In the MAC Address field, enter the MAC address of the device.
DNS Mode The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. 2. Click Advanced settings ( Settings 1. Log in to the home page. ). 3. Click Router > LAN. 4. Set DNS Mode to one of the following: 䡲 Auto: Use the DNS server specified by Sprint. DNS Relay is enabled by default. 䡲 Manual: The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.
Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to Port Forwarding, select Enable. 4. Click save. Enabling Port Forwarding for an Application 1. Ensure you’ve enabled port forwarding. See “Enabling Port Forwarding” on page 102. 2. Click Advanced settings > Router > Port Forward. 3.
Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).
9. Click Add. 10. Click Save. Removing Ports From the Port Triggering List 1. Ensure you’ve enabled port triggering. See “Enabling Port Triggering” on page 103. 2. Click Advanced settings > Router > Port Trigger. 3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box. — or — To remove the entry from the list: 䡲 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. 䡲 Click Delete.
Configuring DMZ 1. Ensure you’ve enabled DMZ. See “Enabling DMZ” on page 104. 3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see “Finding the IP Address” on page 123.) 4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer. To forward all incoming traffic, click Any.
Resetting the Software to Default Settings (Through the Reset Button) 1. Remove the battery compartment cover from the device. 2. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole. Reset button 3. Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for five or more seconds.
Settings 4. Replace the battery compartment cover. 5. Check the device LCD. If it displays “Reset to factory defaults? Press power button to accept,” press the on the device. 6. Follow the instructions on the device LCD. Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings: • You must go through the device setup (page 20), as if you’ve just purchased the device. • Any changes you’ve made to the settings are lost.
Section 5K Exporting and Importing Settings ⽧ Exporting Settings (page 108) ⽧ Importing Settings (page 108) Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. To export the settings to a text file: 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3.
Section 5L Settings Logs ⽧ Logs Available (page 109) ⽧ Connection History (page 109) ⽧ System Events (page 110) ⽧ Setting the Method Used for Time Acquisition (page 111) Logs Available The following types of logs are available: ● Connect/disconnect. See the following section. ● System events. See “System Events” on page 110. Connection History The connection history shows the time of connections to and disconnections from the Internet.
System Events You can enable or disable, as a group, the logging of the following events: ● Software update available ● Network update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ● Intrusion alerts ● Unexpected power loss ● Critical battery ● Critical temperature ● Routing hardware settings reset ● Firmware update Enabling and Disabling Logging of System Events 1.
Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. Settings To set the method used for obtaining the time: 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Select the 3G or the NTP check box. 䡲 3G — Time information is obtained from the 3G (CDMA) network; this is more accurate than NTP, but requires 3G coverage.
Section 5M Setup Pages ⽧ Welcome to Your Device Window - Select an Option (page 112) Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive window opens: ● Automatically, as part of the initial setup of your newly purchased device. ● When you click Admin Setup ( ) from the home page (you must be logged in). Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place.
Section 6 Resources
Section 6A More Information ⽧ Visiting the Sprint Website (page 114) ⽧ Contacting Customer Service (page 114) ⽧ Online Help (page 114) Visiting the Sprint Website Sign on to www.sprint.com to get up-to-date information on Sprint services, options, and more. You can also: ● Review coverage maps. ● Access your account information. ● Add additional options to your service plan. ● Purchase accessories. ● Check out frequently asked questions. ● And more.
Contextual Help in the Advanced Settings Window When you move the cursor over a field or button in Advanced Settings, help information on this item, if available, appears to the right of the window. To turn this feature on or off: 1. Ensure you’re logged in to the home page. 2. Click Advanced settings > Device > Basic. 3. Set Help for Advanced Settings to Show or Hide. Resources 4. Click Save.
Section 6B Frequently Asked Questions ⽧ How Can I Tell I’m Connected to 3G/4G? (page 116) ⽧ How Do I Connect to Wi-Fi? (page 116) ⽧ Is Roaming on 4G Supported? (page 117) ⽧ What Do I Do if I Forgot the Wi-Fi Password? (page 117) ⽧ What Do I Do if I Forgot the Administrator Password? (page 117) ⽧ If the Connection is “Always On,” Am I Always Being Billed? (page 117) ⽧ Questions About GPS and Sprint Location Services (page 117) ⽧ How Do I Access My Corporate Network Through a VPN? (page 118) ⽧ Are Terminal S
Linux Please see the user documentation of the Linux distribution. Other operating systems Please see the user documentation for your operating system or computer. 2. Select the Wi-Fi network provided by the Overdrive 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.) Is Roaming on 4G Supported? At the time of this release, roaming on 4G is not supported.
What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. What is Enhanced Local Search? Enhanced Local Search is a quick, easy method to run, via the browser interface, local search queries to find locations and directions to locations and businesses.
Section 6C Tips Extending Battery Life ● When you’re not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the home page.) ● Connect the device, through the USB to Micro B cable, to the AC charger or a computer, and disable Wi-Fi. See “Disabling Wi-Fi When Connected Through USB” on page 90. ● Adjust the LCD — do one or more of the following: 䡲 Turn off the LCD (Advanced settings > Device > Display > LCD Backlight).
Device Location ● Avoid moisture or extreme temperatures. ● For improved reception, place the device near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength ● Ensure you’re inside the network coverage area. ● Try reorienting your device. ● Move the device and your computer to another location — you may be in or near a structure that is blocking the signal.
Improving Wi-Fi Performance ● Try a different channel number. See “Wi-Fi Channel” on page 90. ● Check whether any device updates are available. See “Updates” on page 58. ● See the tips in “Improving Signal Strength” on page 120. ● Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users). ● Select a longer Wi-Fi range (Advanced settings > Wi-Fi > Network > Longer Wi-Fi range [two locations: Battery or USB Powered, and AC Powered]). Windows XP Users 1.
4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK. — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput). Note: The above settings are often controlled by 3rd-party value-add applications and may be automatically changed.
Mac OS X 1. From the Apple menu ( ), select System Preferences. 2. Select Network. 3. Select the adapter that is connecting to the routing hardware. 4. Select Advanced. 5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC address. Linux Please see the user documentation of the Linux distribution. Other operating systems Resources Please see the user documentation for your operating system or computer.
Section 6D Troubleshooting Tips ⽧ General Tips (page 124) ⽧ LCD Is Dark (page 124) ⽧ Insufficient Signal Strength (page 125) ⽧ Messages Displayed on the Device LCD (page 125) ⽧ Cannot Connect to Wi-Fi (page 127) ⽧ Cannot Display the Home Page (page 127) ⽧ Cannot Connect to the 3G/4G Network (page 129) ⽧ Sprint Location Services Aren’t Working or Don’t Seem to Be Available (page 129) ⽧ GPS Fix Not Available (page 129) ⽧ Cannot Check for Updates (page 129) ⽧ Sounds Are Enabled, but the Device Doesn’t Generat
If the LCD is still dark, use the USB to Micro B cable to connect the device to the AC charger or to a computer. Insufficient Signal Strength If you have insufficient signal strength, the icon page). is displayed (on the left side of the home Insufficient signal strength may occur because: ● You are outside the network coverage area. ● Your device’s internal antenna is pointing in the wrong direction. ● You are in or near a structure that is blocking the signal.
Connection Error 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > Setup > Update 3G Profile. 4. If an error message and number are displayed on the LCD after the update, note the information and contact Sprint. 3G Activation Required If the LCD displays this message, display the 3G Activation Required alert and start the activation: 1. Ensure you’re logged in to the home page. 2. Click the alerts icon to display the alert window. 3.
Cannot Connect to Wi-Fi If your computer cannot connect to the Wi-Fi network of the Overdrive 3G/4G Mobile Hotspot, ensure that: ● The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see “Wi-Fi Users Information and Settings” on page 45.) ● You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-Fi password.
Check the following: ● The device is turned on. See “Turning Your Device On” on page 13. ● You have established a connection to the device (through Wi-Fi or through the USB to Micro B cable). ● Ensure you’re typing the correct address in the Web browser. 䡲 Try http://, where is as displayed on the device LCD. 䡲 If the home page is still not displayed, try http://192.168.0.1 or, if you’re using custom routing settings, replace “192.168.0.1” with the appropriate IP address.
Cannot Connect to the 3G/4G Network ● Ensure your computer is connected to the device (through the USB to Micro B cable or Wi-Fi). See “How Do I Connect to Wi-Fi?” on page 116 or “Making a Tethered Connection” on page 27. ● Try the tips in “Improving Signal Strength” on page 120. ● Check the WAN Mode setting (Advanced settings > WAN > Setup). For example, if it’s set to 4G only, you won’t be able to connect if: 䡲 You have 4G coverage, but you’re roaming. 䡲 You don’t have 4G coverage.
Section 7 Technical Specifications, Safety Information, and Regulatory Information
Section 7A Technical Specifications ⽧ LED Operation (page 132) ⽧ Radio Frequency and Electrical Specifications (page 133) ⽧ Software Specifications (page 134) ⽧ Environmental Specifications (page 135) ⽧ Mechanical Specifications (page 135) LED Operation See “Using the Power Button to Determine the Device State” on page 14.
Radio Frequency and Electrical Specifications Approvals FCC Size: 1800 mAh Battery Duration for full charge: ● AC charger: 1.5 hours ● PC USB cable: 3.6 hours Charge life: ● 4 hours under standard use ● 3 hours of continuous use Maximum: 1000 mA Standby current: ● 48 mA (1xEV-DO/IS2000 hybrid mode) ● 48 mA (WiMAX) Transmit PCS: 1850 to 1910 MHz Cellular: 824 to 849 MHz WiMAX: 2495 to 2690 MHz Receive PCS: 1930 to 1990 MHz Cellular: 869 to 894 MHz WiMAX: 2495 to 2690 MHz GPS: 1575.
Software Specifications CDMA (3G) specification Data service WiMAX (4G) specification Wi-Fi specification Wi-Fi security and encryption protocols IS-2000 Release 0 IS-707A IEEE 802.16e-2005 IEEE 802.11b IEEE 802.
Environmental Specifications Operating temperature Storage temperature -4 to +131°F -40 to +185°F Humidity 95%, non-condensing Vibration 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Drop 1 m on concrete Mechanical Specifications Dimensions (W x L x H) 3.2" x 3.2" x 0.
Section 7B Safety Information ⽧ Important Notice (page 136) ⽧ Safety and Hazards (page 136) Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Proper Battery Use and Disposal Note: Improper battery use may result in a fire, explosion, or other hazard. To ensure safe and responsible battery use: ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Overdrive 3G/4G Mobile Hotspot. ● If using with a charger, use only the AC charger supplied with the device. ● Do not short circuit the battery.
Section 7C Regulatory Notices The design of the Overdrive 3G/4G Mobile Hotspot by Sierra Wireless complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies: ● ANSI / IEEE C95.
Section 7D Legal ⽧ Patents (page 139) ⽧ Licenses (page 139) ⽧ Trademarks (page 151) ⽧ Copyright (page 152) ⽧ Limitation of Liability (page 152) ⽧ Additional Information and Updates (page 152) Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.
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This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] PPPD License Copyright (c) 1984-2000 Carnegie Mellon University. All rights reserved.
2. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. 3. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras ”.
THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
IN NO EVENT SHALL THE AUTHORS AND COPYRIGHT HOLDERS AND THEIR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSI
Copyright ©2011 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless.
Numerics 3G Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3G panel of the WAN tab . . . . . . . . . . . . .91 3G Roaming Information window . . . . . .43 Activation failed . . . . . . . . . . . . . . . . . . . 125 Activation information, viewing . . . . . . . .91 Activation, initiate . . . . . . . . . . . . . . . . . . . .34 Configuration, resetting to default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Data transmission rates . . . . . . . . . . . . . . .
Allow 3G roaming . . . . . . . . . . . . . . . . . . 43, 92 Allow all in list (giving computers access to the network) . . . . . . . . . . . . . . . . . . . . . . . . .87 Allow international access . . . . . . . . . . . . . . .43 Allowing computers access to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Always on, and billing . . . . . . . . . . . . . . . . . 117 Apple Safari . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Application field (port forwarding) . . . .
Current, electrical (specification) . . . . . . . . 133 Customer Service, contacting . . . . . . . . . . 114 D Dark LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Data Link, Sprint . . . . . . . . . . . . . . . . . . . . . . 118 Data Received . . . . . . . . . . . . . . . . . . . . . . . . . 47 Data Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Data statistics for the current connection session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disable Wi-Fi upon USB-PC . . . . . . . . . . . . . .90 Disable Wi-Fi when connected via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45, 90 Disconnect button . . . . . . . . . . . . . . . . . . . . . .51 Display panel of the Device tab . . . . . . . . . . .75 Displaying device information . . . . . . . . . . . . . . . . . . .76 Home page . . . . . . . . . . . . . . . . . . . . . . . .31 Location information . . . . . . . . . . . . . . . . .56 Disposal of battery . . . . . . . . . . . .
H Hardware (drawing) . . . . . . . . . . . . . . . . . . . . . . 8 Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Help button . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Help files, updates . . . . . . . . . . . . . . . . . . . . . .58 Help for Advanced Settings . . . . . . . . . . . . 115 Help, getting Customer Service, contacting . . . . . . . 114 FAQ (Frequently Asked Questions) . . . 116 Online Help . . . . . . . . . . . . . . . . . . . . . . 114 Sprint website . . .
Icons on LCD . . . . . . . . . . . . . . . . . . . . . . .16 Not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Turning off automatically . . . . . . . . . . . . .69 Turning on or off . . . . . . . . . . . . . . . . . . . .69 LCD Backlight . . . . . . . . . . . . . . . . . . . . . . . . . .69 Lease time, DHCP . . . . . . . . . . . . . . . . . . . . . .99 LED (Power button on the device) Description . . . . . . . . . . . . . .
O Obtain an IP address automatically . . . . . . . .98 On AC Power (LCD brightness) . . . . . . . . . . .69 On AC Power (standby timer) . . . . . . . . . . . . .75 On Battery/USB Power (LCD brightness) . . .69 One-time fix . . . . . . . . . . . . . . . . . . . . . 44, 80, 93 Online games . . . . . . . . . . . . . . . . . . . . 101, 103 Online Help Contextual Help . . . . . . . . . . . . . . . . . . . 115 Displaying . . . . . . . . . . . . . . . . . . . . . . . . 114 Updates, getting . . . . . . . . . . . .
USB powered . . . . . . . . . . . . . . . . . . . . . . .68 Powering the device off . . . . . . . . . . . . . . 14, 33 Powering the device on . . . . . . . . . . . . . . . . . .13 PRI version Routing hardware . . . . . . . . . . . . . . . 62, 77 PRL update Alert (update available) . . . . . . . . . . . . . . .35 Checking if available . . . . . . . . . . . . . . . . .79 Loading a file . . . . . . . . . . . . . . . . . . . . . . .92 PRL version 3G modem . . . . . . . . . . . . . . . . . .
SPI (Stateful Packet Inspection) . . . . . . . . . . 97 Sprint Data Link . . . . . . . . . . . . . . . . . . . . . . 118 Sprint Location Services See GPS. Sprint stores, search for . . . . . . . . . . . . . . . . . 57 Sprint website . . . . . . . . . . . . . . . . . . . . . . . . 114 ssh support . . . . . . . . . . . . . . . . . . . . . . . . . . 118 SSID (Wi-Fi network name) Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . 81 Changing . . . . . . . . . . . . . . . . . . . . . . . . .
Text messaging (SMS) . . . . . . . . . . . . . . . . . 134 The connection has timed out . . . . . . . . . . 127 Time acquisition method . . . . . . . . . . . . . . . 111 Timeout Connection timeout (cannot display the home page) . . . . . . . . . . . . . . . . . . . 127 LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Timestamp (GPS) . . . . . . . . . . . . . . . . . . . . . . .44 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 TKIP/AES . . . . . . . . . . . .
WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 85 Whitelist . . . . . . . . . . . . . . . . . . . . . . . . . . . 82, 87 Wi-Fi Alerts (user has joined, or left) . . . . . 71, 76 Cannot connect . . . . . . . . . . . . . . . . . . . 127 Channel . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Configuring, overview . . . . . . . . . . . . . . . .83 Connected computers, displaying list of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Connecting to . . . . . . . . .
164 Index