User Guide

Rev 1 Sep.13 55
4
4: Frequently Asked Questions
This chapter provides answers to questions you may have about your
mobile hotspot. (Also see Troubleshooting on page 59.)
What do I do if I forget my Wi-Fi
Passphrase or Admin Password?
The Wi-Fi Passphrase appears on the LCD, unless you have configured it
not to show.
The default Admin Password (webadmin) is printed on a label under the
battery.
If you have changed either of these and then forgotten them:
1. Reset the device to the factory settings. (See Reset the Mobile
Hotspot on page 61.)
2. Use the default SSID (displayed on the LCD screen) and default Admin
Password (webadmin) to connect to the Wi-Fi network and log in as
Administrator. See Set up and connect to the Internet on page 13.
How do I connect / disconnect from
the mobile broadband network?
Do one of the following:
• On the homepage, click Connect / Disconnect
(below the virtual
mobile hotspot).
• From the Connect Info dashboard screen, press and release the Power
key.
• Press and hold the Power key for a few seconds to turn the mobile
hotspot on / off.
I can’t see the Connect / Disconnect
button on the homepage.
The Connect / Disconnect button is only visible when you are logged in as
Administrator.
To log in as Administrator:
1. Place your cursor in the Admin Password field on the homepage and
type the Admin Password (webadmin).
2. Click Login.