ADSL Modem Router Setup Manual NETGEAR, Inc.
© 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
Contents ADSL Modem Router Setup Manual Chapter 1 Connecting the Router to the Internet What’s in the Box? ..........................................................................................................1-1 The Router’s Front Panel .........................................................................................1-2 The Router’s Rear Panel .........................................................................................1-3 What You Need Before You Begin ............................
Testing the Path from Your Computer to a Remote Device .....................................2-8 Restoring the Default Configuration and Password ........................................................2-9 Using the Reset Button ............................................................................................2-9 Appendix A Technical Specifications Appendix B Related Documents 2 v1.
Chapter 1 Connecting the Router to the Internet This chapter describes how to set up the router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your ADSL modem router for Internet access and configure basic wireless connectivity.
ADSL Modem Router Setup Manual The Router’s Front Panel The ADSL modem router front panel shown below contains status LEDs. 1 2 3 4 Figure 1-1 You can use the LEDs to verify various conditions. Table 1-1 describes each LED. Table 1-1. LED Descriptions Label Activity Description 1. Power On Off Power is supplied to the router. Power is not supplied to the router. 2. Test On Off The system is initializing. The system is ready and running. 3.
ADSL Modem Router Setup Manual The Router’s Rear Panel The rear panel of the ADSL modem router contains port connections. 2 3 1 4 Figure 1-2 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the router to an ADSL line 2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers 3. AC power adapter outlet 4.
ADSL Modem Router Setup Manual Internet Configuration Requirements Depending on how your ISP set up your Internet account, you need one or more of these configuration parameters to connect your router to the Internet: • • • • • • Virtual Path Identifier (VPI)/Virtual Channel Indentifier (VCI) parameters Multiplexing Method Host and Domain Names ISP Login Name and Password ISP Domain Name Server (DNS) Addresses Fixed or Static IP Address Your ISP should have provided you with all the information needed to
ADSL Modem Router Setup Manual 1. Locate the ADSL settings information your Internet service provider gave you. 2. Insert the NETGEAR CD into a Windows PC. The CD will automatically start and detect the language you are using on your PC. Note: If the CD does not automatically start, browse the CD and double-click on Autorun. 3. Accept the language option or change to a different language. 4. Click Next to proceed. 5. Click Setup to start the Smart Wizard installation assistant.
ADSL Modem Router Setup Manual ADSL Microfilter Phone Figure 1-3 Each device such as a telephone, fax machine, answering machine, or caller ID display will require an ADSL microfilter. Warning: Do not connect the ADSL modem router to the ADSL line through a microfilter unless the microfilter is a combination microfilter/splitter specifically designed for this purpose. Doing so will prevent block your connection to the Internet.
ADSL Modem Router Setup Manual 1. Install ADSL filters on the phone lines. 2. Connect the router to the ADSL line. 3. Log in to the router. 4. Connect to the Internet. Follow the steps below to connect your router to your network. Before you begin, locate the ADSL configuration information from your Internet Service Provider (ISP). 1. Connect the ADSL filter. Note: If you purchased the DG834 in a country where an ADSL filter is not included, you must acquire one. a.
ADSL Modem Router Setup Manual b. Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A): 0HONE !$3, ,INE A Figure 1-6 Note: To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter. 1-8 Connecting the Router to the Internet v1.
ADSL Modem Router Setup Manual 2. Connect the ADSL modem router to the ADSL filter. a. Using the included phone cable with RJ-11 jacks, connect the ADSL port (B) of the ADSL modem router to the ADSL port (C) of the two-line filter. C B Figure 1-7 Warning: Improperly connecting a filter to your ADSL modem router will block your ADSL connection. Connecting the Router to the Internet 1-9 v1.
ADSL Modem Router Setup Manual b. Connect the Ethernet cable (D) from a ADSL modem router LAN port to the Ethernet adapter in your computer. D Figure 1-8 c. Connect the power adapter to the router and plug it in to a power outlet. Verify the following: The power light is lit after turning on the router. The test light comes on briefly, then goes off. The ADSL light is green, indicating you are connected to the ADSL network. d. Now, turn on your computer.
ADSL Modem Router Setup Manual a. Type http://192.168.0.1 in the address field of a browser such as Internet Explorer or Netscape® Navigator. Figure 1-9 This login window opens: Figure 1-10 Enter admin for the user name and password for the password, both in lower case letters. b. After logging in, you will see the menu below. Figure 1-11 4. Connect to the Internet Connecting the Router to the Internet 1-11 v1.
ADSL Modem Router Setup Manual You are now ready to configure your ADSL modem router to connect to the Internet. There are two ways you can configure your ADSL modem router to connect to the Internet: a. Let the ADSL modem router Setup Wizard auto-detect the type of Internet connection you have and configure it. b. Manually choose which type of Internet connection you have and configure it.
Chapter 2 Troubleshooting This chapter gives information about troubleshooting your ADSL modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning” on page 2-1. • Have I connected the router correctly? Go to “Basic Functioning” on page 2-1. • I cannot access the router’s configuration with my browser.
ADSL Modem Router Setup Manual b. The LAN port LEDs are lit for any local ports that are connected. c. The ADSL Internet port LED is lit. If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber. If any of these conditions does not occur, refer to the appropriate following section.
ADSL Modem Router Setup Manual LAN or ADSL Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the ADSL modem router.
ADSL Modem Router Setup Manual • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information. If the router does not save changes you have made in the Web Configuration Interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.
ADSL Modem Router Setup Manual If disconnecting telephones does not result in a green ADSL Internet LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house. ADSL Internet LED Off If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone.
ADSL Modem Router Setup Manual Verify with your ISP the Multiplexing Method and parameter value, and update the router’s ADSL Settings accordingly. • Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password. See “Troubleshooting PPPoE or PPPoA”, below. • Your ISP may check for your computer's host name.
ADSL Modem Router Setup Manual If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name or Password. There also may be a provisioning problem with your ISP. Note: Unless you connect manually, the ADSL modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network.
ADSL Modem Router Setup Manual 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type Ping followed by the IP address of the router, as in this example: ping 192.168.0.1 3. Click OK.
ADSL Modem Router Setup Manual — Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway as described in “Preparing a Computer for Network Access”.
ADSL Modem Router Setup Manual 2-10 Troubleshooting v1.
Appendix A Technical Specifications This appendix provides technical specifications for the ADSL modem router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 12 V AC @ 1.
ADSL Modem Router Setup Manual A-2 Technical Specifications v1.
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.
ADSL Modem Router Setup Manual B-2 Related Documents v1.