User's Manual

If your connected device is low or out of battery,
you can power it using your Hotspot.
1. Connect the Jump Boost cable to the Hotspot’s
charging port.
2. Connect your smartphone’s charging cable to the
Jump Boost connector.
3. Connect your smartphone to the charging cable.
4. Choose how long you want to enable the boost for
(the timer starts immediately after you click one of
the following options):
•30 minutes boost
•60 minutes boost
•90 minutes boost
Conigure your Hotspot’s Wi-Fi, Mobile Network,
Device, and Advanced Router settings.
Conigure Device Settings
1. Log in to the Hotspot Manager.
2. Click Settings > General > Device and use the drop
down menu to conigure the following:
•Device: Change your Hotspot’s Language,
Screen, and Screen timeout.
•Software and Reset: View and update software
for your Hotspot.
•System Logs: Enable and view your Hotspot’s
system logs.
Hotspot Settings Network Settings Reset Your Hotspot
Adjust your Hotspot’s Mobile Settings, APN,
SIM Security, and Status Details.
Conigure Network Settings
1. Log in to the Hotspot Manager.
2. Click Settings > Network and use the drop down
menu to conigure the following:
•Preferences: Change your Hotspot’s network
and roaming mode.
•APN: View and edit APN settings.
•SIM Security: Enable a PIN lock for the SIM card.
•Status Details: View and save Hotspot status
information.
Online: sprint.com/mysprint
•Make a payment, see your bills, enroll in
online billing.
•Check data usage and account balance.
•See or modify the details of your Sprint
service plan.
•Get detailed instructions and download content.
Customer Service
•Sprint Customer Service:
Dial 1-888-211-4727
•Business Customer Service:
Dial 1-888-788-4727
Manage Your Account
Help
Wi-Fi Settings Jump BoostHotspot Manager
View devices that are connected to your Hotspot’s
Main or Guest Wi-Fi networks and conigure
access permissions.
Set Up a Guest Network
1. Log in to the Hotspot Manager.
2. Click Wi-Fi > Connect to choose a Wi-Fi proile.
3. Select Guest Wi-Fi and click Submit.
4. Scroll down to adjust additional Wi-Fi Network
Settings and Wi-Fi Options.
Block Device
1. Log in to the Hotspot Manager.
2. Under the Connected Devices section on the
Hotspot Manager home screen, select the name
of the connected device.
3. Under the Device Details tab, select Block Device
to prevent the device from connecting to your
Hotspot’s Wi-Fi.
Access, monitor, and customize your device
settings using the Hotspot Manager.
Log In to the Hotspot Manager
1. Open a browser on a computer connected to
your Hotspot.
2. Navigate to http://myhotspot.
3. Enter your password and click Sign In. You’ll be
taken to the Hotspot Manager home page.
Note: The default Admin password for logging in to
the Mobile Hotspot Manager is password. It is
recommended that you change the password as
soon as possible.
•User Guide – View the comprehensive User Guide
online at sprint.com/support.
•Updates – The irst time you connect your
Mobile Hotspot, from your Web browser go to the
device’s home page by entering http://myhotspot.
Click Settings, click the Software and Reset tab,
and then, under Software Update, click Check for
Update.
•Web – Go to sprint.com/support to access
troubleshooting and other resources. For software
updates, go to sprint.com/downloads.
In some cases, you may want or need to clear your
account information to use your device with
another account, reset most settings (except for
your account and network activation), or reset
your device to its factory default settings.
•You can clear these settings from the
Hotspot Manager.
Reset Settings Only
1. Log in to the Hotspot Manager.
2. Click Settings > General > Software and Reset.
3. Under Settings Reset, click Reset and when the
prompt appears, select Begin Reset to reset your
Hotspot’s display, Wi-Fi, and router settings.
Reset Device to Factory Defaults
1. Log in to the Hotspot Manager.
2. Click Settings > General > Software and Reset.
3. Under Factory Reset, click Reset and enter your
Hotspot’s MSL code.
4. Click Submit.
Additional Support
•From the Mobile Hotspot home page on your
computer, click Support.
It’s All Connected
Sprint is committed to your world, and we
work hard to make sure it’s taken care of.
Your guides and packaging are 100% recyclable,
printed with vegetable inks, and are made with
a minimum of XX% recycled paper.
We even make it easy (and rewarding)
to recycle your old device – visit
sprint.com/buyback for more info.
Check us out at sprint.com/goodworks
to ind out more.