User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Hotspot
- 3. Manage Security
- 4. Maintain Your Mobile Hotspot
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile hotspot?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile hotspot web page when connected to a VPN?
- Why can’t my mobile hotspot connect to a computer running Windows Vista?
- What do I do if my mobile hotspot doesn’t connect to my service provider’s network?
- Questions About the Mobile Hotspot Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the Wi-Fi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
Table 2. Connection alerts (Continued)
PDP Duplicate268
UE RAT Change269
Reset the Mobile Hotspot
You can reset the mobile hotspot to the factory settings. This is useful if you forgot your
admin login password for the mobile hotspot web page.
If you reset the mobile hotspot, all of your customizations are lost. If you want to keep
them, save them before doing the reset and restore them afterward. See Back Up and
Restore Mobile Hotspot Settings on page 52.
Note: When you reset the mobile hotspot, any currently connected devices lose access
and must be reconnected after the mobile hotspot restarts.
Reset the Mobile Hotspot From the Mobile Hotspot
Start with the mobile hotspot turned on.
To reset the mobile hotspot directly from the mobile hotspot:
1.
Press and hold the power button for at least 15 seconds.
The mobile hotspot enters factory reset mode and first displays the message,
"Shutting down," followed by the message "Continue holding Power button to reset
all settings to factory default," and then "Resetting Device. Please do not power off."
Note: If you release the power button too soon, the mobile hotspot turns off instead
of resetting.
Reset the Mobile Hotspot From the Mobile Hotspot Web
Page
To reset the mobile hotspot to its factory settings:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://mywebui.net/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
User Manual78Troubleshooting
AirCard 797 Mobile Hotspot