User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Hotspot
- 3. Manage Security
- 4. Maintain Your Mobile Hotspot
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile hotspot?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile hotspot web page when connected to a VPN?
- Why can’t my mobile hotspot connect to a computer running Windows Vista?
- What do I do if my mobile hotspot doesn’t connect to my service provider’s network?
- Questions About the Mobile Hotspot Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the Wi-Fi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
Manage Wi-Fi
Advanced users can set up the Wi-Fi radio of the mobile hotspot to meet their Wi-Fi
needs by customizing settings on the mobile hotspot web page.
On the mobile hotspot web page, the following Wi-Fi profiles are available:
•
Default, main Wi-Fi. Share your main Wi-Fi with 2.4 GHz devices that you trust.
•
5 GHz Wi-Fi. Share your main Wi-Fi with 5 GHz devices that you trust.
•
Dual-band Wi-Fi. Share your Wi-Fi with 2.4 GHz and 5 GHz devices.
By default, main Wi-Fi is enabled and both dual-band Wi-Fi and guest Wi-Fi are disabled.
If your place of business does not allow Wi-Fi or for any other reason you want to disable
Wi-Fi and use the mobile hotspot only in tethered mode, the mobile hotspot gives you
that option.
Note: Whenever you change Wi-Fi settings, any devices connected to the mobile
hotspot are disconnected and might need to be reconnected.
Turn On 5 GHz WiFi From the Mobile Hotspot Web Page
When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads.
To turn on 5 GHz WiFi from the mobile hotspot web page:
1. From a computer or WiFi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://mywebui.net/ or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default Admin Login is different for each AC797 device. See the label under the
battery. The password is case-sensitive.
The home page displays.
4. Select WiFi > Options.
User Manual26Use Your Mobile Hotspot
AirCard 797 Mobile Hotspot