User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Use Your Mobile Hotspot
- 3. Manage Security
- 4. Maintain Your Mobile Hotspot
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile hotspot?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile hotspot web page when connected to a VPN?
- Why can’t my mobile hotspot connect to a computer running Windows Vista?
- What do I do if my mobile hotspot doesn’t connect to my service provider’s network?
- Questions About the Mobile Hotspot Web Page
- General Questions
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the Wi-Fi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
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View Alerts From the Mobile Hotspot Web
Page
Your mobile hotspot displays alerts to advise you of device status changes. When there
are outstanding alerts, the alerts displays on the screen. Alerts remain as long as the
issues that cause them are active. When the issues are resolved, the alerts are removed
automatically.
To view alerts from the mobile hotspot web page:
1. From a computer or WiFi device that is connected to the mobile hotspot, launch a
web browser.
2.
Enter http://mywebui.net or http://192.168.1.1.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default Admin Login is different for each AC797 device. See the label under the
battery. The password is case-sensitive.
Follow the instructions in each alert to address the conditions that caused it to display.
User Manual21Use Your Mobile Hotspot
AirCard 797 Mobile Hotspot