Aircard AC790s-Specifications-Datasheet
Table Of Contents
- BigPond Wi-Fi 4G Advanced II AirCard 790S
- Contents
- 1. Get Started
- 2. Use Your Mobile Hotspot
- 3. Advanced Settings
- 4. Frequently Asked Questions
- Why can’t I connect a device to the hotspot?
- Why can’t I access the Internet?
- Why isn’t my battery charging?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- How do I go back to the hotspot web page?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- Why doesn’t the Connect / Disconnect button appear on the hotspot web page?
- How can I extend the life of the battery?
- How do I turn the hotspot off?
- How do I find out how many users are connected to my hotspot’s Wi-Fi networks?
- The touchscreen is not lit. How do I know if the hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 5. Troubleshooting
- The Wi-Fi network name does not appear in the list of networks
- The No Signal icon displays on either the touchscreen or the hotspot web page
- Your device cannot access the hotspot web page when connected to a VPN
- The hotspot cannot connect to a computer running Windows Vista
- The hotspot does not connect to your service provider’s network
- Reset the hotspot
- View Alerts
- A. Specifications
Frequently Asked Questions
97
BigPond Wi-Fi 4G Advanced II
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
To find the MAC address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter that is connecting to the routing hardware.
3. Select Advanced.
4. Select Ethernet.
The Ethernet ID is displayed. This is the same as the MAC address.
Where can I find more information?
Review the following:
• The Quick Start Guide that came with your mobile hotspot.
• Visit support.netgear.com, click the Support for Home Products link, search for your
network service provider, and select your hotspot from the list of products to do the
following:
- Update the firmware on your device (if an update is available)
- View a tutorial
• Learn tips and tricks at http://www.netgear.com/learningcenter/mobile to get the most
from your hotspot.
• Information about accessories is available at http://www.netgear.com/telstraaccessories.










