Aircard AC790s-Specifications-Datasheet
Table Of Contents
- BigPond Wi-Fi 4G Advanced II AirCard 790S
- Contents
- 1. Get Started
- 2. Use Your Mobile Hotspot
- 3. Advanced Settings
- 4. Frequently Asked Questions
- Why can’t I connect a device to the hotspot?
- Why can’t I access the Internet?
- Why isn’t my battery charging?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- How do I go back to the hotspot web page?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- Why doesn’t the Connect / Disconnect button appear on the hotspot web page?
- How can I extend the life of the battery?
- How do I turn the hotspot off?
- How do I find out how many users are connected to my hotspot’s Wi-Fi networks?
- The touchscreen is not lit. How do I know if the hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 5. Troubleshooting
- The Wi-Fi network name does not appear in the list of networks
- The No Signal icon displays on either the touchscreen or the hotspot web page
- Your device cannot access the hotspot web page when connected to a VPN
- The hotspot cannot connect to a computer running Windows Vista
- The hotspot does not connect to your service provider’s network
- Reset the hotspot
- View Alerts
- A. Specifications
Frequently Asked Questions
91
BigPond Wi-Fi 4G Advanced II
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other hotspot Wi-Fi devices. Review the following possibilities:
• Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
• Check Wi-Fi interference by powering the hotspot off and on to find a better Wi-Fi
channel.
• Switch Wi-Fi channel from 2.4 GHz to 5 GHz.
• If Telstra network signal is low, consider using external antennas or cradle the hotspot
with built-in high gain antennas.
How do I go back to the hotspot web page?
To view the hotspot web page:
1. From a computer or wireless device that is connected to your network, launch an
Internet browser.
2. Enter http://m.home or http://10.0.0.138.
A login screen displays.
3. Enter the administrator login password.
The default password is admin. The password is case-sensitive.
What do I do if I forget my admin login password?
The default admin login password is admin, and the hotspot web page URL is http://m.home
or http://10.0.0.138.
If you changed the admin login password and can’t remember the password that you
created, you must set the hotspot back to factory defaults.
To reset the hotspot from the touchscreen:
1. To wake up the device, press the Power key.