Quick Start Guide

15
What do I do if I changed the WiFi
password or administrator login
password and then forgot it?
Reset the hotspot to the factory defaults.
To reset the hotspot, press and hold the
Navigation and Power buttons for five
seconds.
Why can’t my hotspot connect to the
Internet?
Confirm that your device is able to connect
to your hotspot:
• Verify that you are connecting with the
correct WiFi SSID and password.
• Check WiFi card stability by turning the
WiFi on the computer or WiFi device
o and then back on.
• Restart your computer and restart any
WiFi device that is connected to the
hotspot.
• Connect with another computer or
WiFi device.
• Turn o your hotspot, remove the
battery, wait 10 seconds, return the
battery, and power on your hotspot.
Confirm that your hotspot is connected
to the Internet.