User's Guide

Rev 3 Sep.13 19
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3: Frequently Asked Questions
This chapter provides answers to questions you may have about your
mobile hotspot. (Also see Troubleshooting on page 21.)
How do I turn the mobile hotspot
off?
Press and hold the power button for a few seconds.
How do I find out how many users are
connected to my mobile hotspot
network?
The number on the Wi-Fi icon on the mobile hotspot LCD shows the
number of users (or devices) connected to your Wi-Fi network, and a list
of connected devices is shown in the homepage’s Devices Connected
section. For more details about the devices or users connected to your
network, tap Wi-Fi > Devices.
The LCD screen is not lit. How do I
know if the mobile hotspot is still
powered on?
The LCD screen dims to save energy. The LED continues to flash slowly to
indicate that the mobile hotspot is still powered on. To wake up the LCD,
press and quickly release the power button.
Where can I find more information?
• Refer to the Quick Start that came with your mobile hotspot.