Warranty

There are some components of current NETGEAR products, such as hard drives and power
supplies that may have warranty lengths that differ from the underlying NETGEAR product.
TO THE EXTENT PERMISSIBLE BY7 APPLICABLE LAW, THIS WARRANTY AND ANY
IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
WHAT IS NOT COVERED BY THE NETGEAR WARRANTY
This warranty does not apply if the NETGEAR product fails due to damage from shipment,
handling, storage, accident, abuse or misuse, or if it has been used or maintained in a manner not
conforming to product manual instructions, has been modified in any way, or has had any serial
number removed or defaced. Repair or modification of the product by anyone other than
NETGEAR or a NETGEAR approved agent will void this warranty.
YOUR RESPONSIBILITIES
In order to obtain warranty service under this NETGEAR warranty, during the NETGEAR
product’s warranted period, as set forth above, you must submit a valid claim to NETGEAR by:
1. obtaining an RMA number by contacting NETGEAR technical support;
2. returning (at your shipping cost) the failed product to the address provided by NETGEAR
technical support; and
3. Providing NETGEAR with proof of the original date of purchase.
NETGEAR will not accept collect shipments for warranty service, but replacement products will
be returned to you at NETGEAR’s cost after completing the above three steps. Goods presented
for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished or used parts may be used to repair the goods. If NETGEAR, by its sole
determination, is unable to replace the defective product, it will refund the depreciated purchase
price of the product.
IF YOUR NETGEAR PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS,
DATA AND OTHER INFORMATION, YOU SHOULD MAKE PERIODIC BACKUP
COPIES OF THE INFORMATION CONTAINED ON THE STORAGE MEDIA TO
PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE
OPERATIONAL FAILURES. DURING WARRANTY SERVICE OR ANY OTHER
TECHNICAL SUPPORT IT IS POSSIBLE THAT THE CONTENTS OF THE
NETGEAR PRODUCT’S STORAGE MEDIA WILL BE LOST, REPLACED OR
REFORMATTED. IN SUCH AN EVENT NETGEAR AND ITS AGENTS ARE NOT
RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER
INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF
THE NETGEAR PRODUCT SERVICED.