User's Manual
Table Of Contents
- N300 Wireless Router
- Contents
- 1. Hardware Setup
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- 4. Networking
- View or Change WAN Settings
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Specify the IP Addresses that the Router Assigns
- Disable the DHCP Server Feature in the Router
- Reserve LAN IP Addresses
- Use the WPS Wizard for WiFi Connections
- Specify Basic WiFi Settings
- Change the WiFi Security Option
- Set Up a Guest Network
- Control the Wireless Radio
- Set Up a Wireless Schedule
- Set up a Wireless Access List
- Specify WPS Settings
- Wireless Distribution System
- Static Routes
- View Devices Currently on the Network
- Improve Network Connections with Universal Plug and Play
- 5. Manage Your Network
- 6. Troubleshooting
- A. Supplemental Information
Troubleshooting
73
N300 Wireless Router
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, replies like those examples shown in Test the LAN Path to
Your Router on page 72 are displayed.
If you do not receive replies, try the following:
• Check that your computer has the IP address of your router listed as the default gateway.
If a DHCP server assigns the IP configuration of your computer, this information is not
visible on your computer’s Network Control Panel. Verify that the IP address of the router
is listed as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL broadband modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account
name in the Internet Settings screen.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single computer connected to that modem. If this is the case, configure your router to clone
or spoof the MAC address from the authorized computer.
Troubleshoot IP Addresses
By default, the router is set up to automatically assign IP addresses to network clients. The
router’s IP address is 192.168.1.1 unless you changed it. Wired and wirelessly connected
computers must have network IP addresses on the same network as the router. The simplest
way to meet this requirement is to configure each computer to obtain an IP address
automatically using DHCP.
If you customized the IP address settings of your router and you’re having trouble with
network connections, check the following: