User's Manual

Troubleshooting
66
N300 Wireless Router
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
5. T
o view the WiFi settings, select Wireless.
The Wireless Network screen displays.
6. T
o view guest network settings, select Guest.
The Guest Network Settings screen displays.
WiFi Connections
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
• The WiFi signal strength is weak.
Check these conditions:
- Is your router too far from your computer
, or too close? Move your computer near the
router, but at least six feet (two meters) away, and see if the signal strength improves.
- Is your WiFi signal blocked by objects between the router and your computer?
• Y
our computer or wireless devices does not find your WiFi network.
Check the following:
- Is the WiFi LED
on the router lit?
If this LED is off, someone might have disabled the wireless radio or set up a wireless
schedule. For more information about these settings, see Control the Wireless Radio
on page 38.
- Did you disable the router’s SSID broadcast?
If you cleared the Enable SSID Broadcast check box in the Wireless Network screen,
your wireless network is hidden and does not display in your wireless client’
s
scanning list. To connect to a hidden network, you must type the network name and
the WiFi password. For more information about the SSID broadcast, see Specify
Basic WiFi Settings on page 34.
- Does your computer or wireless device support the security that you are using for
your WiFi network (WEP
, WPA, or WPA2)?
For information about wireless security settings, see Specify Basic WiFi Settings on
page 34.
- Did you set up a wireless access list in the router?
If you set up an access list, you must add the MAC address for each computer and
wireless device to the list. For more information about access list settings, see Set up
a Wireless Access List on page 40.